Village Toyota - Service Center

Service department comment My husband, son, daughter, and myself have always experienced honest and superb service in the past 10 years with all of our Village purchased vehicle My husband, son, daughter, and myself have always experienced honest and superb service in the past 10 years with all of our Village purchased vehicles. I have to say, Tiffany Buehrig is my new go to girl in the service dept! I was bummed that I had to take part of my vacation for 2 days to get work on my 10 year Avalon, but I feel like I'm in a new car again. All of the recommended procedures she thoroughly explained were performed, along with 2 coupons I was able to apply that helped the overall price. Tiffany is well versed in her job description and precise with the time frame and price. Those are important to me. See you soon, Tiffany! Briget Brothers More

Service Had to have routine maintenance as scheduled. Was in and out in less than 60 minutes. Dave Becwar is my maintenance supervisor and let's me know wha Had to have routine maintenance as scheduled. Was in and out in less than 60 minutes. Dave Becwar is my maintenance supervisor and let's me know what is being done and why. Great job . More

Service experience As always, my visit for service to Village Toyota was excellent and timely. The attention Dave Becwar gives to me [and I noticed all his customers] i As always, my visit for service to Village Toyota was excellent and timely. The attention Dave Becwar gives to me [and I noticed all his customers] is appreciated. More

Tacoma Service Experience We recently had an issue with problem starting with our leased 2013 Tacoma, and stopped in to the service department to ask Dave Becwar to have it che We recently had an issue with problem starting with our leased 2013 Tacoma, and stopped in to the service department to ask Dave Becwar to have it checked out. Dave is an outstanding service representative. We always get not only great service, but Dave is a pleasure to talk with and he always treats even the smallest request with care and attention to detail. While our truck was being serviced Dave introduced us to Sam Strom, so we could ask some questions about when to turn our truck, and what lease options were currently available. End result - 2013 Tacoma service found a battery problem and vehicle was fully operable in short order. Plus, we ended up turning in the 2013 and leasing a new 2016 Tacoma. This is tribute to the enthusiasm and customer care that we received from Dave Becwar and Sam Strom. We know that we can depend on Dave Becwar to take good care of us as we bring our 2016 Tacoma in for future service. More

Positive, Professional.... and Friendly My Service Representative, Debbie Henry, was friendly, courteous, and took the time to answer all my questions....plus give helpful advice. It's alwa My Service Representative, Debbie Henry, was friendly, courteous, and took the time to answer all my questions....plus give helpful advice. It's always a positive experience when visiting Village Toyota. More

Cost of repairs to 2006 Hylander My 2006 Hylander Hybrid had 129,000 miles and 10 years old and service was getting expensive. I talked with Debbie Henry and she referred me to Sam St My 2006 Hylander Hybrid had 129,000 miles and 10 years old and service was getting expensive. I talked with Debbie Henry and she referred me to Sam Strom and we discussed another car. After much discussion my wife and I decided to lease a Corolla. He was very helpful and we were there after normal hours with Sam so we could take the car home. He offered to go over the car even though it was getting late. We declined and returned on Monday to go over the features of the car. I would recommend both Debbie Henry and Sam Strom to anyone visiting Village Toyota. I have been a long time customer. I bought a 98 Camry (new), a 2004 Hylander (new) and a 2001 Honda S2000 (used) from Village and will buy again if needed. More

Sservice As usual I was very pleased with the service. David Becwar is an outstanding communicator with whom I have the utmost confidence, in fact, he is the r As usual I was very pleased with the service. David Becwar is an outstanding communicator with whom I have the utmost confidence, in fact, he is the reason that I come to Village Toyota! More

AWESOME Dealership Excellent service. David Becwar, is the one I always go to because he treats me as a personal member of his family. A Great Asset to this dealership. Excellent service. David Becwar, is the one I always go to because he treats me as a personal member of his family. A Great Asset to this dealership. Thank you David. Gene Charette More

Prompt service! Service is excellent, Debbie Henry is a great service writer. While waiting for my truck to be serviced, I watched Debbie taking care of other custom Service is excellent, Debbie Henry is a great service writer. While waiting for my truck to be serviced, I watched Debbie taking care of other customers. She is very courteous and knowledgeable. She keeps customers informed what's going on with their vehicle. I find that important. Thank you Debbie! More

No Attention to Detail? I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the hood I found 3 test fittings left on the windshield cowl near the master brake cylinder. I did make a trip back to return these tools. (No issue with work done!) My most recent visit required a cracked dashboard replacement. Although the car does look new again with a brand new dash I did find a washer trim screw missing along the Glove Box trim under the dash. An aftermarket power cable running under my passenger side windshield post trim was ti-wrapped under the dash during this work. At least they left the cable!! When I arrived home I had to remove the glove box so I could rerun this cable back up the post to my radar detector on the visor. This is when I found the missing screw. Today I proceeded to do my regular 5000 mile oil and filter change myself. When I popped the hood to replace my air filter one of the three clips that hold the air cleaner cover closed was missing. Knowing I was the last one under my hood the mechanic did need to disconnect my positive battery cable for dash replacement as I had to reset my clock. Their multi-point inspection program does require popping open the air cleaner cover to check the air filter. I must assume this is when retainer clip snapped off. I decided to remove my battery and look around and sure enough I found the missing clip under the battery and was able to reinstall it back on the air cleaner housing. This is why I have always tried to do my own routine maintenance over the years as no one cares about your car like you do!!!!! More