Village Toyota - Service Center

Wonderful! Village Toyota and their whole service department were absolutely amazing! Made sure I was comfortable the whole time and made sure I understood every Village Toyota and their whole service department were absolutely amazing! Made sure I was comfortable the whole time and made sure I understood everything that was going on with the car. More

New tires and software recall. Dealership was clean and pleasant. People were courteous and helpful. Hotdog and coffee were welcome. My only complaint: I forgot to ask for my 1 g Dealership was clean and pleasant. People were courteous and helpful. Hotdog and coffee were welcome. My only complaint: I forgot to ask for my 1 good tire and no one asked me what should be done with it, so I guess I gave it away! My fault, my brain doesn't work as well as it should. Thank you for the pleasant time and the puzzle to work on. I enjoyed it. More

Service Our Highlander was there for routine service. The event was handled by Dave in the most efficient and friendly manner. We are pleased with the quali Our Highlander was there for routine service. The event was handled by Dave in the most efficient and friendly manner. We are pleased with the quality of the work and the reasonable amount of time in which it was completed. Kudos to Dave Becwar. We have dealt with him in the past when we had an issue with our Highlander and he took care of it effectively and expertly. He is a pleasure to work with. More

Exceptional service from exceptional dealer Service completed in timely manner by professional staff . All personnel are courteous and friendly. Very knowledgeable and accommodating . I would an Service completed in timely manner by professional staff . All personnel are courteous and friendly. Very knowledgeable and accommodating . I would and will recommend this dealership to friends and family More

Great Service Went to the dealer for a minor issue and service technician took care of the problem quickly and explained to me what he did. The service writer was f Went to the dealer for a minor issue and service technician took care of the problem quickly and explained to me what he did. The service writer was friendly, courteous and knowledgeable. I will use Village Toyota again without hesitation. More

Service reps fine - dealer acknowledgements not too great Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to th Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to their word when asked for a donation - disappointed in finance dept. - convinced me their financing was the way to go - Southeast Toyota Finance has nothing to do with Toyota Corp., and never receive billing statement until the 30th. 31st or 1st of each month -payment is due the 10th of each month - WILL NOT make payments electronically - currently looking to trade vehicle for a Suburu and will arrange my own financing - this financing situation has soured me with this dealership - that and promising to contribute to a fund raising event at our synagogue and never sending it - oh, and don't like coming home after an oil change and having excess leaking oil on my garage floor More

Excellent customer service I brought my 2017 Tacoma back to Village Toyota in response to a recall initiated by Toyota. The component in question was promptly and cheerfully rep I brought my 2017 Tacoma back to Village Toyota in response to a recall initiated by Toyota. The component in question was promptly and cheerfully replaced. The professionalism and courtesy of the staff is second to none. I am extremely happy with all of my transactions with this dealership. More

Answers In general they do great. They fall down when it comes to answer a question. No one has ever called or gotten back to me with an answer. In general they do great. They fall down when it comes to answer a question. No one has ever called or gotten back to me with an answer. More

Service control panel for dash lights I was not happy that the car was brought and promised to be fixed in about 3 hours but the installer messed up and had to remove the dash panel once a I was not happy that the car was brought and promised to be fixed in about 3 hours but the installer messed up and had to remove the dash panel once again. He , I was told by the service writer, forgot to reconnect the wiring back. The vents on the sides and center of the dash for a/c got broken and the car was delivered to me the next day. I think that at least I should have been offered a solution and a replacement of the a/c vents at no cost to me. Let me know please. The service writer was very polite and the driver that had to take me home and pick me up was very nice as well. More

service work went in for service work came home with new car. time spent at dealership was long spent 5 hours there and was starting to get tired. thought seriousl went in for service work came home with new car. time spent at dealership was long spent 5 hours there and was starting to get tired. thought seriously about coming home with old car More