Village Toyota - Service Center

treated with respect by all All the people there were super helpful and kept me well informed while doing some custom work on my Camry. They also went out of their way to make s All the people there were super helpful and kept me well informed while doing some custom work on my Camry. They also went out of their way to make sure I was happy with all the things that they were doing for me and made me feel like part of the family. GREAT PLACE More

Great service Debbie Henry provided great service for my 2015 Lexus RX350. Needed a battery at the last minute and I got a great deal and the service was very quick Debbie Henry provided great service for my 2015 Lexus RX350. Needed a battery at the last minute and I got a great deal and the service was very quick. Nice refreshments while I waited More

Sales Department is Great But Service is Azing We have bout 6 cars from Village Toyota. They are fair priced and easy to deal with. But their service department is the best. We travel an hour each We have bout 6 cars from Village Toyota. They are fair priced and easy to deal with. But their service department is the best. We travel an hour each way to have our cars serviced. And David Becwar is the guy who makes our experience a great one. He is the Service Rep that we deal with at each visit. David goes out of his way to make our experiences painless. More

Always get friendly and professional service The team at Village Toyota are always friendly and professional which are much appreciated. They provide the service needed on my car without trying t The team at Village Toyota are always friendly and professional which are much appreciated. They provide the service needed on my car without trying to “sell” me additional unnecessary services. Have purchased 6 Toyota’s from them over the years and always have service done through them. More

great service representative I want to be sure to add praise to Scott Ketchum , the service rep who took care of us. People make the business and the difference in choosing a pla I want to be sure to add praise to Scott Ketchum , the service rep who took care of us. People make the business and the difference in choosing a place to do business !He was professional and very pleasant to interact with. Thanks Scott . More

60,000 mile service. David Becwar was very helpful throughout the whole service, explaining everything. He explained everything and kept me updated on the work being do David Becwar was very helpful throughout the whole service, explaining everything. He explained everything and kept me updated on the work being done on my vehicle. More

always friendly and polite Friendly, Polite and the coffee is always hot and waiting. Clean and pleasant waiting area and clean restrooms. I've asked before about adding a car Friendly, Polite and the coffee is always hot and waiting. Clean and pleasant waiting area and clean restrooms. I've asked before about adding a car wash service but was told they can't because of environment issues. More

Efficient, above and beyond service. Was met by Cheyenne Phelps for check-in, fast and efficient. Asked her if I could get some help setting up text messages so they would show on the scr Was met by Cheyenne Phelps for check-in, fast and efficient. Asked her if I could get some help setting up text messages so they would show on the screen like phone calls. She assured me that would be no problem and they would take care of it when initial service was completed. After the car was done I was met by Louis Delmar who came outside and got that feature setup in my Rav4 in short order. Both parties friendly, patient and efficient. PS-Have a friend that needed similar assistance with his Honda, Honda advised him that there were privacy concerns so they couldn't help him! More

Where They Know Your Name and Deliver Top-Flight Service! I moved into the Crystal River, Florida area in the summer of 2018 after 26 years in Tampa. One of the first places I went to was Village Toyota to g I moved into the Crystal River, Florida area in the summer of 2018 after 26 years in Tampa. One of the first places I went to was Village Toyota to get a flat on my "new" Tundra. David Becwar, Asst. Service Manager took great care of my problem, and from that moment on he has been the "poster-child" for quality of service. I've been back twice since for regularly scheduled service, and the experience(s) have been spotlessly perfect. As one of the leads of service department "intake" process, he's consistently punctual, as he has been proactive and insightful with suggestions for care and maintenance of my vehicle. When I leave the service department, I not only do so with a great sense of satisfaction, I also leave with some valuable tips on the local fishing spots and strategies. What more could a customer ask! More

David Becwar is awesome David Becwar is a great customer focused service manager. He takes the time to explain things in detail and lays out the options. I trust David and h David Becwar is a great customer focused service manager. He takes the time to explain things in detail and lays out the options. I trust David and his recommendations, his service is truly exceptional. More