Village Toyota

New Car Purchase A neighbor of our purchased a vehicle from your dealership so we decided to check you out. It was a pleasure working with Dan Dwiggins on our car p A neighbor of our purchased a vehicle from your dealership so we decided to check you out. It was a pleasure working with Dan Dwiggins on our car purchase. Dan made himself available for any and all questions we had without hovering over us as we car shopped. We took a test drive going over all equipment in the Camry. Husband and I pleased with the whole experience, having our trade valued (didn't take hours) and the negotiating. Not at all like the high pressure sales on our previous purchase. Met Jay Rizzo for all paperwork. He explained alternative financing which we took. He like all others at your dealership met us with a smile. The overall experience was great! Dan gave us a short tour also of the service department introducing the staff. After a stop at Dan's desk to go over the manuals Charlie stop by with an invite to a new owner orientation lunch in July. It was a pleasure doing business. More

Poor Business Practices I don't think that management takes their parts customers seriously. Parts have to be ordered (lack of stock), out of 4 orders (over 9 months) they go I don't think that management takes their parts customers seriously. Parts have to be ordered (lack of stock), out of 4 orders (over 9 months) they got one correct (that's 25% reliability), and difficult to talk to a person (being auto transferred to voice mail is common). I tried to get internet pricing on parts, as a last attempt to work with my local Dealer. My choices are to pay full list price and get the parts the next day, at the Dealer, but no shipping charge, or Buy online at a 20% reduction in price but pay for shipping to get it in 3 days at a rate that eats up the 20% discount (overnight shipping on auto parts is outrageous because of weight). I asked if I could buy on their web page and have it come in with their regular shipments from the warehouse in Jacksonville FL, and I can pick it up in person. This was to save me from shipping charges, and besides they are already getting the parts delivered daily. (in FL it comes from the same place as well). I was told that the manager needed to be asked first and I agreed but asked that they let me know well before the ordering cut off time for the day. The cut off time is 4:00 PM EST daily. They notified me at 4:03PM EST that the manager was unwilling to work with me on the price to keep my business. RUDE! (not working with me is his choice, but waiting until 4:03 is the last slap in the face I'll let them give me). I'm used to how this Dealer treats their customers and so (just in case) I ordered from another Dealer. This Dealer (village) takes me 25min to drive one way, now I'm going 45min one way to get my parts. If It doesn't save any money, but this new Dealer actually considers my business important, It will be worth it to me. I plan on showing my evidence to Toyota Motor Sales, USA, Inc. Just a poor business attitude, guess Toyota is doing so great that they don't have to compete like the rest of us. More

Dan Dwiggns assisted me with my resent used car purchase. He has proven to me personally to be very responsive to my requests, honest and fair in negotiating sales terms and to honorably stand by his word, e He has proven to me personally to be very responsive to my requests, honest and fair in negotiating sales terms and to honorably stand by his word, even at his own expense! I personally recommend Dan Dwiggins to you to assist in your vehicle purchases. Tell him that James recommended him. More

Had a great experience with Village Toyota. First of all the dealership was the nicest,cleanest dealership that we have dealt with. Michael Ketchum is an excellent salesmen. Very knowledgeable,and courteous the dealership was the nicest,cleanest dealership that we have dealt with. Michael Ketchum is an excellent salesmen. Very knowledgeable,and courteous. The other people we dealt with Charlie, sales manager and Tom the business manager were very good as well. They also had a orientation for new car owners which was very nice as well. Would highly recommend. More

My sister was in dire need of a car, her old Hondo 14 years old was on its last leg, however, in order to purchase a new car we had to sell some stock she owned. Village Toyota of Homosassa worked wi years old was on its last leg, however, in order to purchase a new car we had to sell some stock she owned. Village Toyota of Homosassa worked with us,(I in New Hampshire and she in Florida) they sold us a new car at a great price compared to other dealerships on the internet and was gracious enough to allow us to post date a check for 30 days in order to give us time to sell the stock and be paid. Unfortunately, things got messed up and we did not have the money at the end of the courtesy time, so there were gracious enough, to allow us another week to pay them. We finally received the check and the car will be paid, thanks to the extension they granted us. I cannot believe how gracious they were through this whole process. We will definitely be doing business with them again. Thanks Charlie.............. More

We visited Village Toyota to check out the Prius V and were pleasantly surprised with the interior space, especially coming from a large truck. Luci was great and aswered all of our questions... and there were pleasantly surprised with the interior space, especially coming from a large truck. Luci was great and aswered all of our questions... and there were alot, because we have never owned a Toyota vehicle before. A big "Thank You" to Luci and Troy for all they did to make us new Prius V owners. We were given the "Tour" after the paperwork was done and I have to say WOW ! I have never seen such a beautiful and inviting "waiting area" with such a friendly staff ! Our neighbors have a Prius and they can't say enough about the wonderful service they receive each time they visit. Bottom line....If it had not been our neighbors great recommendation for Village Toyota with their wonderful service, Luci being knowledgeable and friendly we probably would not be driving a Prius V today. More

We are happy with the sales people we dealt with in the purchase of the 2013 Prius 3. They have been more than cooperative to us. The business office gentleman we dealt with was also most cooperative. purchase of the 2013 Prius 3. They have been more than cooperative to us. The business office gentleman we dealt with was also most cooperative. This is our second Prius; we owned a 2011 Prius 2 and decided to take advantage of the promotion Village Toyota had at the present time. We would certainly recommend friends to go there also. More

Sales people were great, our rep was Luci and she explained the features on a couple of hybrid models and we decided on a Camry Hybrid. Sales experience was good without all the drama involved in ot explained the features on a couple of hybrid models and we decided on a Camry Hybrid. Sales experience was good without all the drama involved in other dealerships. Service department has been excellent so far as well. I would recommend this dealership. More

I visited the dealership with no intent of purchasing a car that day. I was visiting Homosassa from Houston. I wanted to show my cousin the Venza so he took a ride with me to the dealership. I ended up car that day. I was visiting Homosassa from Houston. I wanted to show my cousin the Venza so he took a ride with me to the dealership. I ended up purchasing a car that would be available at the dealership in the upcoming month! I was shocked that I made a decision that fast. I picked up my Venza a few weeks ago and drove it back to Houston. The staff at Village Toyota are very friendly and helpful. It was a great buying experience and will highly recommend Village Toyota to everyone More

I had no intention of purchasing a toyota truck on Feb 23rd. My main goal was to visit as many dealerships as possible to test drive the Toyota Tacoma Access Cab. I went to Village first. Everyone was so 23rd. My main goal was to visit as many dealerships as possible to test drive the Toyota Tacoma Access Cab. I went to Village first. Everyone was so nice, there was no pressure and Sam was the best car salesman I ever encountered. The exact truck I was looking for was on the lot the price was right so the rest is history! More