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Village Pointe Toyota
Omaha, NE
2,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,174 reviews
November 20, 2022
Very disappointed with the “bait & switch “ tactics used by their used vehicle sales department. This is lengthy but worth reading: They have a 2001 Ford F250 with the 7.3 diesel, but it has 270,000 m by their used vehicle sales department. This is lengthy but worth reading: They have a 2001 Ford F250 with the 7.3 diesel, but it has 270,000 miles, for $16,000. Then they said $11,000 and $3000 for a trade in vehicle. Sales then said it’s yours for $9000, with $3000 for your trade. After leaving the dealership, a call back offer of $8000 was made so the Sales Manager had to be consulted. A few minutes later the salesman called back and said they’d accept $11,000 with $2500 for the trade in… $16000 to $11000 to $9000 then back up to $11000, with less $ for the trade in. Granted the 7.3 has a strong following, but at 270,000 the F250 had rust, a patch work semi-undercoating over rust, and mechanical issues normal for a high mileage truck, and it wasn’t an F350. The dealer could have made a sale to good people, gotten great reviews, repeat business and increased sales thru word of mouth. But they didn’t. More
by David A Patzner
Employees Worked With
Sales Manager
November 18, 2022
In August in took my 2009 Camry in for a broken trunk latch. I also requested an oil change. The diagnostic charge for the broken latch was $140, the oil change was $90, and a $23 Shop supply cost (what latch. I also requested an oil change. The diagnostic charge for the broken latch was $140, the oil change was $90, and a $23 Shop supply cost (whatever that is). It was going to be another $557 for parts and labor to repair the trunk latch. I told them to put my car back together, wrote them a check, and took my car to Baxter Toyota to have the latch fixed. I will never go back to Village Point Toyota. More
by Elizabeth
Employees Worked With
Service Department
November 17, 2022
Jose was awesome. Really helpful and the rest of the staff did an excellent job getting me into a Toyota gr86. Really fun to drive. They did an outstanding job and I w Really helpful and the rest of the staff did an excellent job getting me into a Toyota gr86. Really fun to drive. They did an outstanding job and I will be back when its time to get another vehicle More
by Thegreatangus13
Employees Worked With
Jose Rodriguez
November 14, 2022
We had a very pleasant experience buying a car from Carlos at Village Pointe Toyota. He contacted us when we inquired about a car they had on their lot. He was very professional & dressed nice. He answ Carlos at Village Pointe Toyota. He contacted us when we inquired about a car they had on their lot. He was very professional & dressed nice. He answered all of our questions & the test drive went well. The purchase went well in a timely manner, no game playing. The finance expert was very pleasant & we were out of there in a minimal amount of time. Ken More
by thebarsranch
Employees Worked With
Carlos Diego
November 14, 2022
After a slow start to our relationship due to miscommunications, joel was great to me! His responded in a matter of minutes and got me the best deal in omaha by far - highly recommend! miscommunications, joel was great to me! His responded in a matter of minutes and got me the best deal in omaha by far - highly recommend! More
by Tyler K
Employees Worked With
Joel Thirunilathu
November 06, 2022
My wife and I came in looking for a second vehicle for our family. We were lucky enough to meet Carlos, whose professionalism, personability, expertise, and hard work were the driving force behind our car our family. We were lucky enough to meet Carlos, whose professionalism, personability, expertise, and hard work were the driving force behind our car sale. We unfortunately had a long wait due to a very busy day for the dealership and he made the wait damn enjoyable. I cannot recommend working with Carlos enough. More
by matbeat91
Employees Worked With
Carlos Diego
November 02, 2022
excellent customer service, very professional sales-Joel did an outstanding job to earn my business, recommend to anybody looking for a new or used Vehicule, no pressure whatsoever, from the beginning to th did an outstanding job to earn my business, recommend to anybody looking for a new or used Vehicule, no pressure whatsoever, from the beginning to the end very professional, management was excellent, they are there to earn the business, give them a try and see for yourself, customer for life, JOEL,MARSHALL,AND ADAM WERE A PLEASURE WORKING WITH, More
by ROCKMOTORS
Employees Worked With
Joel Thirunilathu
October 27, 2022
Purchasing a new truck from the sales staff at Village Pointe was a truly enjoyable experience. Christian Sutton was a true Christian of sales. He was a Yoda of Toyota. Got a good deal and happy with the Pointe was a truly enjoyable experience. Christian Sutton was a true Christian of sales. He was a Yoda of Toyota. Got a good deal and happy with the outcome. My pork butt was a bit dry though because of the longevity of the deal! More
by Chicken Slapper
Employees Worked With
Martin Yunes, Dave Kucera
