Back

Village Jeep

Royal Oak, MI

4.8
63 Reviews

31200 Woodward Ave.

Royal Oak, MI

48073

Directions

By Type

Showing 63 reviews

December 15, 2023

I serviced my car here and overall it was not a good experience. Poor customer service, the majority of the employees that I came in contact with in the service department were very unhelpful and did n More

by Luc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t recall the name
Dec 20, 2023 -

Village Jeep responded

Luc, we are so sorry to hear that we were unable to complete the services you needed. It's our goal to provide maintenance and repairs in a timely manner, and we're so sorry that our team could not properly assist you during your appointment. We'd like to have the opportunity to work with you again and provide you with the services you need. Sincerely, Kyle Mitchell, Service Manager, kmitchell@autohahnnetwork.com, (248) 549-5300 ext 3404

December 04, 2023

Just Leased a new 2024 Jeep Wrangler 4xe. The Sales Mgr. performed experienced & professional. Saleperson left some values to be desired. She didn't know the Lease Breakdowns & was careles More

by Dorty1
Recommend Dealer
No
Employees Worked With
HG
Dec 07, 2023 -

Village Jeep responded

We are so sorry to hear that you were left unsatisfied with any aspect of your experience here! We want all of our customers to be fully informed about all matters regarding their vehicle, and we apologize for any lack of communication. If you have any additional questions or concerns, please reach out to us so we can help. Sincerely, Randy Beattie, Sales Manager, rbeattie@autohahnnetwork.com, (248) 549-5300 ext 3304

November 26, 2023

Jason is an amazing resource who always takes care of me when my car needs servicing they are fast and complete love this place. More

by Ohheck
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 27, 2023 -

Village Jeep responded

We are so happy to hear that you had such a positive experience working with Jason! Thank you for choosing our dealership, and for taking the time to share your kind review!

November 25, 2023

I drive a long way to return to this dealership for all my service needs. They are highly professional and friendly. I honestly wouldn’t think of going anywhere else! More

by Lindajunia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rose
Nov 27, 2023 -

Village Jeep responded

Thank you for the amazing review! We really appreciate your business, and we're so glad that your service went well!

November 15, 2023

I had a great experience buying tires and having them installed at this dealership for Dodge Ram. They had the best price and were very helpful regarding setting up the install. Jason Phillips was my con More

by Spurs1882
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
Nov 17, 2023 -

Village Jeep responded

Thank you for sharing your great review with us! We really appreciate you taking the time to share your feedback, and we're glad you enjoyed working with Jason!

November 09, 2023

Jonathan was very helpful with all of our questions and concerns with leasing a new Jeep! More

by hannaherose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 13, 2023 -

Village Jeep responded

Thank you so much for sharing your review with us, we really appreciate it! It's great to hear you enjoyed working with Jonathan!

October 24, 2023

They were very attentive and helpful with all my sales and service needs. Highly recommend More

by Kim Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2023 -

Village Jeep responded

Thank you so much for your kind review, Kim! We're so glad we could help!

October 24, 2023

We worked with Jonathan he was professional and so easy to work with. Everyone at the dealership was great and super kind. We felt very comfortable and will return for our next vehicle. More

by Elizabeth Asbury
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 03, 2023 -

Village Jeep responded

Thank you so much for your review, Elizabeth! We're glad you had a great experience working with Jonathan!

October 13, 2023

I received excellent service at Village Jeep. I was able to make an appointment without any delays and the process was easy. I found the staff members to be professional, patient, and very frie More

by dhayes3242
Recommend Dealer
Yes
Employees Worked With
Josh Phillips
Oct 16, 2023 -

Village Jeep responded

Thank you for your 5-star review! We're thrilled to hear that you had an excellent experience at Village Jeep. Our team takes pride in providing professional and friendly service, while ensuring a seamless appointment process. We appreciate your recommendation and hope to see you again soon!

Oct 17, 2023 -

dhayes3242 responded

I verify that the information printed regarding my rating for the dealership is correct and reflect my experiences on 10/9/2023.

October 01, 2023

I've been going to village jeep for years. The staff is always kind and funny. Makes me feel very comfortable and no bull crap from these guys. I would highly recommend this dealership More

by keltyschmelty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 03, 2023 -

Village Jeep responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

...
5