Village Jeep
Royal Oak, MI
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I left a large Jeep dealership after decades of new car purchases, because my salesman died, and the business was sold to a multi-state conglomerate. I was hoping for a more personal sales experience, from purchases, because my salesman died, and the business was sold to a multi-state conglomerate. I was hoping for a more personal sales experience, from a family-run local dealership, and that's exactly what I found. I strongly recommend Village Jeep and Johnathan McNamara, to all loyal Jeep buyers. More
Made appointment and they were on time. Very comfortable waiting area. Kyle and Jason in service are friendly and extremely knowledgeable. I have been coming here for about 5 years now. Th Very comfortable waiting area. Kyle and Jason in service are friendly and extremely knowledgeable. I have been coming here for about 5 years now. They have always given me great respect and service. More
My service representative Jason was very professional and helpful. I was able to call in and speak with him about my problem with the Wrangler he schedule the appointment the next day. The problem was repai helpful. I was able to call in and speak with him about my problem with the Wrangler he schedule the appointment the next day. The problem was repaired the same day in budget. I purchased the Wrangler from another dealer who was unable to schedule an appoint for 3 weeks. Village is now my new Jeep dealer. More
I serviced my car here and overall it was not a good experience. Poor customer service, the majority of the employees that I came in contact with in the service department were very unhelpful and did n experience. Poor customer service, the majority of the employees that I came in contact with in the service department were very unhelpful and did not try to help solve my problem. Ended up only doing an oil change and tire rotation and I will not come back. Prices above average and very little attention to customer satisfaction. More
Just Leased a new 2024 Jeep Wrangler 4xe. The Sales Mgr. performed experienced & professional. Saleperson left some values to be desired. She didn't know the Lease Breakdowns & was careles The Sales Mgr. performed experienced & professional. Saleperson left some values to be desired. She didn't know the Lease Breakdowns & was careless with my credit card I used to make the down payment. Setting expectations and knowing the details of the lease deal were lacking. If it wasn't for the Sales Mgr. (RB) this rating would even be lower. More