Village Jeep
Royal Oak, MI
Filter Reviews by Keyword
By Type
Showing 63 reviews
Service was excellent and the repair to my vehicle was completed very quickly. The Village Jeep team communicated very well when they located the problem, discussed with me options for repair, recommended completed very quickly. The Village Jeep team communicated very well when they located the problem, discussed with me options for repair, recommended the best path, and then proceeded with my decision. More
Quick, polite and helpful. Doesn’t try to overcharge for unnecessary services. After issues at other dealers and shops, they’re my go to. Doesn’t try to overcharge for unnecessary services. After issues at other dealers and shops, they’re my go to. More
Absolutely fantastic customer service from the moment the dealership phone was answered by a person to actually being able to speak to the service representative in short order. I brought the jeep in for ser dealership phone was answered by a person to actually being able to speak to the service representative in short order. I brought the jeep in for service and the needed repairs were promptly addressed with no drama whatsoever. The employees at village jeep are absolutely top notch. Regards Chris More
Exceptional service! Customer oriented, and very fast. I would highly recommend them! I was able to get the oil changed on two cars in less than two hours! Customer oriented, and very fast. I would highly recommend them! I was able to get the oil changed on two cars in less than two hours! More
This is the only Jeep dealership that I will go to. Jason and Kyle have helped over the past year with service and any issues! I appreciate the whole team!!! Thanks! Jason and Kyle have helped over the past year with service and any issues! I appreciate the whole team!!! Thanks! More
Once again completely satisfied with my recent experience at Village Service Department. I needed an oil change and tire repair with a large screw in it. Jason and Kyle are always friendly and courteous. Not at Village Service Department. I needed an oil change and tire repair with a large screw in it. Jason and Kyle are always friendly and courteous. Not that this can happen every time, but they got me in and out in an hour, and also took care of a recall that I was not aware of. Larry has also been helpful when Kyle and Jason are busy to keep the process moving, and Also hats off to the mechanics that got it done, Diane is always friendly and helpful when calling in or when it comes time to pay the bill. More