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Village Jeep

Royal Oak, MI

4.8
61 Reviews

31200 Woodward Ave.

Royal Oak, MI

48073

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Showing 61 reviews

August 17, 2024

Absolutely fantastic customer service from the moment the dealership phone was answered by a person to actually being able to speak to the service representative in short order. I brought the jeep in for ser More

by Chris
Purchase Time
Recommend Dealer
Yes
Employees Worked With
All of the employees that I interacted with were extremely professional
Aug 19, 2024 -

Village Jeep responded

Chris, thank you so much for sharing your positive experience with us! We're thrilled to hear that you received fantastic customer service and that your repairs were promptly addressed. Our team at Village Jeep takes pride in providing top-notch service, and we appreciate your feedback.

July 14, 2024

Pleasant courtesy helpful honest time with customer understanding of need patient persistent in helping called back More

by Skyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McNamara
Jul 15, 2024 -

Village Jeep responded

Hi Skyler, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our team to be courteous, helpful, and patient. Your feedback is greatly appreciated and we look forward to serving you again in the future.

July 13, 2024

Exceptional service! Customer oriented, and very fast. I would highly recommend them! I was able to get the oil changed on two cars in less than two hours! More

by tas55
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 15, 2024 -

Village Jeep responded

Thank you for the glowing review! We are thrilled to hear that you had such a positive experience with our service. Providing fast and customer-oriented service is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

July 13, 2024

Efficient and timely service They were prompt and pleasant. They took care of me on time More

by bobbieborkin
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. Mitchell
Jul 15, 2024 -

Village Jeep responded

Hi Bobbie, thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. Providing efficient and timely service is always our top priority, and we're glad we could take care of you in a prompt and pleasant manner. We appreciate your feedback!

July 01, 2024

Excellent service, very patient to work with and easy to speak to, understanding and efficient timing. More

by alysa l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 02, 2024 -

Village Jeep responded

Hi Alysa, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Customer satisfaction is our top priority, and we're glad we could provide you with excellent service. We appreciate your feedback and look forward to serving you again.

June 28, 2024

The salesman was excellent, he went above and beyond to get me the vehicle I wanted. More

by Christie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 01, 2024 -

Village Jeep responded

Hi Christie, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our salesman was able to exceed your expectations and help you find the perfect vehicle. We appreciate your feedback and hope to see you again soon!

June 22, 2024

This is the only Jeep dealership that I will go to. Jason and Kyle have helped over the past year with service and any issues! I appreciate the whole team!!! Thanks! More

by QueenBee
Recommend Dealer
Yes
Employees Worked With
Jason and Kyle
Jun 24, 2024 -

Village Jeep responded

We are thrilled to hear that Jason and Kyle provided you with exceptional service at our Jeep dealership. Thank you for choosing us as your go-to dealership and for recognizing our team's efforts. We look forward to serving you again in the future!

June 18, 2024

Once again completely satisfied with my recent experience at Village Service Department. I needed an oil change and tire repair with a large screw in it. Jason and Kyle are always friendly and courteous. Not More

by Paul S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Jason, Larry and Diane
Jun 20, 2024 -

Village Jeep responded

Hi Paul, thank you so much for sharing your positive experience at our Village Service Department. We're thrilled to hear that Jason, Kyle, Larry, and our mechanics provided you with excellent service. We're grateful for your feedback and look forward to serving you again in the future.

June 16, 2024

Jason is the best ! Very professional in the service area. I will only go there for all service needs.Alex was who I bought my jeep from in 2019 very nice and profession More

by Lauriegamble61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Jason servis
Jun 18, 2024 -

Village Jeep responded

Laurie, thank you so much for your kind words about Jason and Alex! We're thrilled to hear that you had a great experience with our service team and sales staff. We appreciate your loyalty and look forward to assisting you with all your service needs in the future.

June 05, 2024

Jason, Kyle and the mechanics at Village have kept my Jeep maintained for me with the goal of reaching 100,000 miles and more! She is a 2008 and just over 90,000 miles. Had all brakes replaced on the la More

by Hilda
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 06, 2024 -

Village Jeep responded

Hilda, thank you so much for your kind words about our team at Village! We're thrilled to hear that Jason, Kyle, and our mechanics have been able to keep your Jeep running smoothly towards your mileage goal. Please don't hesitate to reach out if you need anything in the future.

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