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Village Ford Inc

Dearborn, MI

3.1
91 Reviews
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23535 Michigan Ave

Dearborn, MI

48124

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Showing 91 reviews

October 06, 2021

Joe knew exactly what we were looking for in a car and he found it! He made the buying process to easy and we're so happy with our purchase! We plan to have this car for a long time but will definitely be co More

by edarga90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Celentino
Oct 08, 2021 -

Village Ford Inc responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 12, 2021

I went into Village Ford to lease a 2021 Explorer. They just happen to have the color we wanted. Levell Bladridge put together the deal in a matter of minutes including my price for my trade in. He was abl More

by Bicjet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Level Baldridge
Sep 16, 2021 -

Village Ford Inc responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Village Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

July 30, 2021

Process was very easy and paperwork minimal.. love Village Ford. Great Sales Team. Especially Joe C...This was my first Lease/Buy and I will definitely be back More

by Gypsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE AND TOM
Aug 19, 2021 -

Village Ford Inc responded

Hi Gypsy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Aug 19, 2021 -

Gypsy responded

Great place to buy or lease a vehicle. Worked with Omar on original lease and Joe C on purchased vehicle. Tom in finance is awesome....

July 11, 2021

Jim Lenart is both responsive and knowledgeable. He goes the extra mile to make sure you are receiving the product you want and that the timing meets your needs. Excellent person to work with!! More

by Brucew03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lenart and the lady in the office that does the titles and plates….again an outstanding individual!!
Jul 14, 2021 -

Village Ford Inc responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2021

Mr.O’Bryant was very helpful and attentive to my purchasing experience. The office was very friendly and inviting. The showcase of cars in the office was key in my vehicle selection. Thank you all. More

by Tlenw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark O’Bryant
May 07, 2021 -

Village Ford Inc responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 30, 2021

Ron Clark was fantastic to work with! He is knowledgeable, responsive and provided the highest level of service. I would recommend Ron and Village Ford to anyone looking for a great experience More

by tsambaer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Clark
May 02, 2021 -

Village Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2020

I did not appreciate that I was not told I was paying almost $4000 for warranty and GAP coverage. They made it sound part of package More

by belle12857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Wood
Jan 01, 2021 -

Village Ford Inc responded

We pride ourselves on making sure every customer knows the details, costs and benefits of everything we sell. Please call me and we will review any issue on your transaction. Bob Wheat 313-565-5653

December 28, 2020

Felt very secure during this pandemic (virus) in how they handle the sale of my new Ford Edge. I sat in my own new Ford Edge and completed all my paperwork. I never had to deal with anyone but my salesman More

by Michele.wilinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Flynn
Dec 30, 2020 -

Village Ford Inc responded

Hi Michele, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

December 07, 2020

Mark o' Ryan's was so helpful,kind and patient.everyone was helpful.all coved rules were followed.very happy with my new car.my salesman was mark o' Bryant.sorry. More

by Kkharlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark O'bryant
Dec 18, 2020 -

Village Ford Inc responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Village Ford Inc

September 12, 2020

Ali Berry is an amazing, honest, and a very knowledgeable salesperson. We Had a very pleasant experience from start to delivery. We love our truck!!! More

by Hussein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Berry
Sep 16, 2020 -

Village Ford Inc responded

Hello, we're happy you found our staff to be so supportive during your experience here at Village Ford Inc. We value our guests and we look forward to seeing you on your next visit. Take care!

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