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Village Cadillac

Homosassa, FL

5.0
121 Reviews

2431 US Hwy 19

Homosassa, FL

34448

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121 Reviews of Village Cadillac

August 12, 2023

Appreciate the professionalism shown by all in the Service Department and listening to some issues I wanted looked into. Thanks to Scott for taking care of the items I asked for, and for checking with More

by dingledm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott (Service Department)
Aug 15, 2023 -

Village Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! The Village Cadillac of Homosassa Team

August 09, 2023

The service staff are friendly and they keep you informed in a timely manner about your vehicle. Scott is always nice and professional. More

by rosen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 11, 2023 -

Village Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Rosen. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Village Cadillac of Homosassa Team

July 25, 2023

Jeremy at Village Cadillac was great, He addressed my service questions and got my vehicle serviced on time. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy assistant service mgr
Jul 27, 2023 -

Village Cadillac responded

We appreciate you for letting others know about your experience, Ed! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Village Cadillac of Homosassa Team

March 25, 2023

I have bought many cars in my life and have dealt with some sales people who were the worst. Corey was The BEST I have ever had the privilege to work with. He was Honest, Fair and Most of all RESPECTFUL. More

by jhumet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Corneillie
Mar 28, 2023 -

Village Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly a valuable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Village Cadillac of Homosassa Team

November 14, 2022

Awesome people make this dealer my hometime choice for anything Toyota/Cadillac. Excellent experience. I could not recommend them more. More

by Joelgross3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Kennedy, Gage Eldred, John DeLoach
Nov 16, 2022 -

Village Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. The Village Cadillac of Homosassa Team

June 28, 2022

Debbie (service advisor) was great with her communication and made sure I was up to date on what the technician was doing. From scheduling to making sure I got back to my work while they worked on my car, s More

by jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie (service advisor)
Jun 30, 2022 -

Village Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Village Cadillac of Homosassa Team

May 10, 2022

I was very impressed with my experience at village Cadillac. The staff was very friendly and efficient. I have never had work done on my vehicle there, and they checked all the boxes! Debbie Henry is More

by Bpennell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Henry
May 12, 2022 -

Village Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Village Cadillac of Homosassa Team

February 16, 2022

vehicle maintenance was completed on time, comp coffee and snacks, Debbie Henry was, as always, friendly and helpful with service recommendations. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Herry
Feb 17, 2022 -

Village Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Village Cadillac of Homosassa Team

October 11, 2021

Very professional experience by all involved. Vehicle was clean and ready when promised, Thank you. More

by Mag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott , Sarah Edwards
Oct 13, 2021 -

Village Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Village Cadillac of Homosassa Team

September 23, 2021

Went in on 9/23/21 and the service was sub par. Service writer Debra had no clue on what type of Chevy warranty I had . They tried to charge me for things covered on warranty. The tried to buckle and dime More

by Donmiller110
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie in service.
Sep 24, 2021 -

Village Cadillac responded

We apologize you had an unsatisfactory experience at your last visit. Please contact Joe Petrillo, General Manager, at 352-503-0514 if you would like to discuss your experience

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