Videon Chevrolet of Phoenixville - Service Center

Service phone doesn’t work. Service department doesn’t call with updates. Called to check and phone went to voicemail multiple times. I had to physically come to the service depa Service department doesn’t call with updates. Called to check and phone went to voicemail multiple times. I had to physically come to the service department two times when I was told I would receive a phone call which I never did. I have leased two cars when they were Kelly Chevrolet but will not lease my third car win them. The fact that I never received a phone call, the service department phone system doesn’t work and my weather strip is coming off again already is terrible. More

To be thorough or not to be This was our 2nd trip in less than a month and after spending more than $2000 on service, we'r stil have issues ands each time it seems to be somethin This was our 2nd trip in less than a month and after spending more than $2000 on service, we'r stil have issues ands each time it seems to be something else that is causing the issues. The car is a 2012 traverse and we have less issues with our 2002 Acura. The issues started since getting the vehicle ands ski I will never trust another Chevrolet vehicle. Additionally, since the new ownership it seems the thoroughness of discovering what is actually wrong is lost, so I just justto paying to fix issues thaty are not the issue I came in for.... good money after bad... More

Wonderful staff and service Helpful staff , willing to answer any questions. Was told beforehand price and was price charged. Loner car was waiting for me as requested . Car repa Helpful staff , willing to answer any questions. Was told beforehand price and was price charged. Loner car was waiting for me as requested . Car repaired in time quoted. More

They find the problem and repair it pretty fast. All work done is to my liking and you can wait there or go home and come back when your car is ready . I’m a happy customer. All work done is to my liking and you can wait there or go home and come back when your car is ready . I’m a happy customer. More

Holy moly I got a Free oil change,free tire rotation, free state inspection. Screwed with $60 emission test. Emission and state inspection down the road are bo I got a Free oil change,free tire rotation, free state inspection. Screwed with $60 emission test. Emission and state inspection down the road are both for $35. More

Great quality and expedient service Great quality and expedient service . Both service advisers Drew and Bob were very courteous and professional . Complete explanations of work that Great quality and expedient service . Both service advisers Drew and Bob were very courteous and professional . Complete explanations of work that was completed on my car. More

Great service The folks at Videon were friendly and very helpful. They were relatively quick with the service and accommodating to my schedule. This will absolutely The folks at Videon were friendly and very helpful. They were relatively quick with the service and accommodating to my schedule. This will absolutely be my new go to Chevy service center. More

In and out No appointment on a Friday afternoon and they got in and out with a oil change and state inspection quick.. I don’t even drive a Chevy I just saw ther No appointment on a Friday afternoon and they got in and out with a oil change and state inspection quick.. I don’t even drive a Chevy I just saw there sign and gave them a try! I would recommend this service department More

I had to plead to get the Discount Price was not $395, but $100 more. Unemployed! Coupons? "You got it all," he said. Found one $50 off not disclosed. Brakes suck. Bad work. Price was not $395, but $100 more. Unemployed! Coupons? "You got it all," he said. Found one $50 off not disclosed. Brakes suck. Bad work. More

Great Called in the am and got my car in right away. Called me by 11:00am and explain what the problem was and cost . Car was done by the end of the day. Called in the am and got my car in right away. Called me by 11:00am and explain what the problem was and cost . Car was done by the end of the day. More