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Videon Chevrolet of Phoenixville - Service Center

Phoenixville, PA

4.8
183 Reviews

183 Reviews of Videon Chevrolet of Phoenixville - Service Center

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May 16, 2019

Cost for service done Too much money just for oil change and tire rotation. 175 dollars is entirely too much. If I had known that before I made appt. I would have gone el More

by BRUCE7851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Gariti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Videon Chevrolet of Phoenixville responded

We appreciate your feedback! This was a 10 quart Diesel 3500 HD service that included oil and filter change with tire rotation and 3 gallon containers of DEF (diesel exhaust fluid). We price our services competitively based on average local market pricing. We will price match any local competitors, just let us know when you check in for service, we would be happy to do that for you.

May 15, 2019

Much Better than Patriot chevrolet Took me the day I called. Fixed the issue completely. Were very friendly and helpful. Much better than the dealership wher I leased my last three vehi More

by lynnewine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Moyer, Drew Tunstall
May 08, 2019

Where is my car When you pick up your car after service. Where is my car parked I ask. On the side if not there then around back I was told. I walk the side and back More

by Brendadet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 01, 2019

Excellent customer service as always! Videon goes above and beyond to accommodate their customers. Yesterday, they sent a driver to my place of work to pick up my truck so that I didn't di More

by tmt2278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Drew Tunstall
April 29, 2019

Great Service. Very Convenient Scheduled next day service right from the website. Was in and out in an hour. Comfortable waiting room. Friendly people. Will definitely be coming bac More

by cjp161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
April 29, 2019

Oil Change Everyone is so polite and honest. It is a pleasure to do business with Videon. I would always recommend this place to my friends and family. More

by EDUCATEEVERYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
April 26, 2019

excellent service Excellent service. Pleasant people to deal with. Kept me well informed about needs and service to my car. Easy to make an appointment. work done i More

by cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tunstall
April 04, 2019

Service Department top notch They stand by what they do, Wonderful people they got my business. Joe the manager went through a lot of trouble to let me personally know he cares ab More

by wirenutvv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tunstall
Apr 08, 2019 -

Videon Chevrolet of Phoenixville responded

We would like a chance to discuss your recent service visits and go back through your service history with you so we can correct any service visits you do not feel were completely satisfactory. This review does not reflect how we normally do business with our customers. Our other reviews will show this is not how we do business with our customers and we would like to make this right. Please call us at 610-933-7707 or email Joe@Videonchevy.com

April 02, 2019

Prompt Courteous Service Made my appointment online for a Saturday morning kind of last minute. Dropped off vehicle night before and received call quickly Saturday morning fr More

by ChristineFlyersQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tunstall
March 19, 2019

prompt courtesy service I was impressed with the availability of them getting my car in for service. Everyone was very nice and the time quoted for the service was spot on. More

by MaskedMosquito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moyer, Drew Tunstall, Angelo Cavallero
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