Videon Chevrolet of Phoenixville - Service Center

Everyone was polite and courteous They Answered all questions and informatative and knowledgeable. Were polite and courteous. What more needs to be said? The process to They Answered all questions and informatative and knowledgeable. Were polite and courteous. What more needs to be said? The process to review is to long More

Awesome Drew is really great. Videon really has stepped up and doing great work. Friendly and good work with a smile on their faces. Thank you Drew is really great. Videon really has stepped up and doing great work. Friendly and good work with a smile on their faces. Thank you More

Quick easy Calling JJ and ask him if he could help me out. He spoke to shop manager got me right in. Unfortunately I don't even remember his name it was so quick Calling JJ and ask him if he could help me out. He spoke to shop manager got me right in. Unfortunately I don't even remember his name it was so quick and easy. Thanks again More

Recommend-yes with caveats Videon recently acquired this dealership from Kelly. I arranged to have my truck worked on and dropped it off on a Wednesday morning where I was going Videon recently acquired this dealership from Kelly. I arranged to have my truck worked on and dropped it off on a Wednesday morning where I was going to return late afternoon Friday from a business trip. I was told Wednesday service was no problem. They did not look at the truck until Friday, and I got my first call while I was on the plane an unable to answer them. I then proceeded to have problems with numerous calls to get past the receptionist to actually speak to someone with a 1 hour layover. In the end, truck was diagnosed but Parts not available. So I had to return the next week to get the truck serviced. Poor planning on Vivian's part. More

Silverado Service Great service providing a couple different repair options for the AFM system engine problems acting up in my 2011 Silverado. Despite me not being a re Great service providing a couple different repair options for the AFM system engine problems acting up in my 2011 Silverado. Despite me not being a regular customer, the Service Manager worked hard to negotiate support from GM since the problem started before my warranty expired. My dealer recently closed up but I have found my new dealer for sure! They conduct business the way it used to be meaning professional, fair, and fix it right the first time. My truck is running like a champ! Thanks again folks More

Thanks Great people! Quality work and very thorough. The loaner vehicle was much appreciated too. Thanks again for having great people and quality service Great people! Quality work and very thorough. The loaner vehicle was much appreciated too. Thanks again for having great people and quality service work for Phoenixville. More

Awesome I travel out of my way to come to this Chevy dealer because they are so nice the customer service is amazing and they are always able to help. I travel out of my way to come to this Chevy dealer because they are so nice the customer service is amazing and they are always able to help. More

Misquoted After making the appointment I asked specifically what my cost would be since the dealership offers free inspection and two oil changes and tire rotat After making the appointment I asked specifically what my cost would be since the dealership offers free inspection and two oil changes and tire rotations. I was told that I would only have to pay for the inspection sticker ($7). When I picked up the car I was told I had to pay for the emission inspection. More

Always the best Been going here for years and I always get great service. Friendly and professional and always helpful. Great value and work, won’t take my vehicle an Been going here for years and I always get great service. Friendly and professional and always helpful. Great value and work, won’t take my vehicle anywhere else. More

Not Happy Not happy with paying a fee for the technician that my rear wiper doesn’t work. I knew it wasn’t work ...$120 to tell me that . Not happy with paying a fee for the technician that my rear wiper doesn’t work. I knew it wasn’t work ...$120 to tell me that . More