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Videon Chevrolet of Phoenixville - Service Center

Phoenixville, PA

4.8
183 Reviews

183 Reviews of Videon Chevrolet of Phoenixville - Service Center

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April 25, 2016

Routine service It's always a pleasure having my Tahoe serviced at Kelly. The service department treats you like family, nothing is too much trouble, and you are trea More

by pjdbsn911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moyer
May 02, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for your five-star review, pjdbsn911! We are thrilled to be your go-to service department! Your business is very much appreciated, and so is your review! We will be sure to pass along your review to Brad and his team. We look forward to seeing you again soon, and assisting you with all of your future automotive needs!

April 21, 2016

Service I can count on I have been having my cars serviced at Kelly for many years. Even though I now live about 40 minutes away I still go there because They have always pr More

by phoenix56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moyer
May 02, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for such an awesome review, phoenix56! We are so honored to be your go-to service department, especially because we are 40 minute drive away! Your business with us is truly appreciated, and we also thank you for taking the time to write us a five-star review. We look forward to seeing you again soon - don't hesitate to stop by just to say hello the next time you are in the Phoenixville area!

April 11, 2016

My family loves Kelly Chevrolet. The service center is extremely customer friendly. They are anxious to please. The people are friendly and very helpful. We never go anywhere else More

by spurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moyer
Apr 18, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for your awesome review, spurt! Brad and his service team work very hard to provide all of our customers with the best service in the area! We appreciate your review very much, and it helps other customers know where they can go to find fast, friendly, and outstanding service. We will be sure to pass your review along to Brad and his team, and we look forward to serving you and your family and friends in the future! Thank you again!

April 11, 2016

Thank you Drew and the service team that repaired my timing chain. It was a huge job that needed a lot of attention. I also appreciated the rental car and ea More

by LIGHT_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott, Drew Tunstall
Apr 18, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for the wonderful review, Light_S! We are so glad that our service team was able to assist you with repairing your timing chain! We are "Home of the Free Service Loaner Car", and we love when we are able to make things easier for customers such as yourself with a free loaner car. Drew and Scott will love to see your review! We look forward to assisting you again with all of your future automotive needs! Thank you, Light_S!

April 01, 2016

were unable to fix car took car in for service engine light was on. was older car they were unable to fix said that they did not have the proper equipment to fix car very More

by ronsta76
Recommend Dealer
No
Employees Worked With
scott trego in service
Apr 05, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for providing us with your feedback, ronsta76. We apologize for your unfortunate experience. We really strive to make all of our customers completely satisfied. If you have a moment, please call Kelley Kelly at 610-933-7707. We would like to ensure your complete satisfaction. Have a wonderful day!

March 28, 2016

Power Steering Problem I was in Valley Forge, Pa on a vacation last week and may car developed a whine which seemed to come from the power steering pump. I went to a recomm More

by Laverne Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tregp
Apr 05, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for taking the time to send us your feedback, Laverne. We apologize that you had an unfortunate experience here with us. We strive to make all of our customers completely satisfied. If you have a moment, please call Kelley Kelly at 610-933-7707. We would like to ensure your complete satisfaction. Have a wonderful day!

March 24, 2016

Service done for a recall Performed maintenance for a GM recall. Was very quick and easy. Did great work and had my car back very quickly and clean. DId a very good job and hig More

by jbrumf22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moyer
Apr 04, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for your wonderful review, jbrumf22! We really appreciate your feedback. Brad and his team are excellent! I will be sure he sees your review. We look forward to serving you and your family again soon for any of your future automotive needs!

March 24, 2016

Service of light on in the dashboard The people in the Service Dept. are very helpful and friendly. It is very easy to get an appointment to match your schedule which is very convenient. More

by BOCOROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 04, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for your excellent review, bocorod! Think of our service department as your "Pit Crew" - fast, efficient, and there whenever you need them! Brad and his team are outstanding at accommodating busy schedules. We look forward to seeing you soon the next time you might need a "Pit Stop!"

March 18, 2016

Polite and professional. I was very satisfied. They took my truck in, found the problem, and fixed it. They explained everything to me and took good care of my truck. I was back on my way so quickl More

by BADNOVA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tunstall
Apr 02, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for the wonderful review, badnova1! We are so glad that we were able to make your service "Pit Stop" easy and quick! We will be sure to pass along your review to Drew. We look forward to assisting you and your family again soon for all automotive needs!

March 16, 2016

Thanks Kelly Chevrolet Service and sales are both great. Kind folks who go the extra mile. I'd recommend this dealership to friends and family....and I have. More

by DFREES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gariti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Moyer, Drew Tunstall
Mar 28, 2016 -

Videon Chevrolet of Phoenixville responded

Thank you for your wonderful review, Dfrees! We are thrilled that you have had such excellent customer service during your visits here! Thank you for spreading the word about us to your friends and family - we are so grateful to have you as one of our loyal customers! We look forward to seeing you at your next visit!

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