139 Reviews of Weiss Toyota - Service Center
Fast and Thorough I brought my car in for one of the free services and first of all received help syncing my phone. Then they did the oil change etc and I was in and o I brought my car in for one of the free services and first of all received help syncing my phone. Then they did the oil change etc and I was in and out in 40 minutes. More
Excellent service I brought my car in for its first scheduled service and was very pleased with the experience. The service agent, Thomas Plager, was very friendly an I brought my car in for its first scheduled service and was very pleased with the experience. The service agent, Thomas Plager, was very friendly and courteous. He explained exactly what service would be done and asked if I would like a complimentary car wash. Well YES, of course! He then escorted me to the waiting room which was clean and comfortable. The service was completed in about 30 minutes! I was in and out in no time and Thomas encouraged me to bring the car back in 4-5 months so that I could take advantage of the complimentary service to its fullest.. I was very satisfied with the service that was provided, Thank you! I am very happy with Weiss Toyota and will recommend them without reservation. More
Convenient, fast, and considerate of my crazy schedule All employees I have worked with are on equal level of care and attentiveness towards my vehicle, myself, and my needs. I'm very happy with the entire All employees I have worked with are on equal level of care and attentiveness towards my vehicle, myself, and my needs. I'm very happy with the entire team. Thank you More
Casey Krebs is Lier and a nightmare Casey Krebs is the most unprofessional person I have ever dealt with. All she does is try to talk down to people. She will not let anybody talk withou Casey Krebs is the most unprofessional person I have ever dealt with. All she does is try to talk down to people. She will not let anybody talk without interrupting constantly. The whole conversation she kept calling me different names and had a attitude with me. Called me a lier and said that her conversation with me mad her sick. She thought that my car insurance was under someone else's name. Not that that would be any of her business, but she told me that her husband is a county officer and that in her opinion I was some how breaking the law. Then she HUNG UP ON ME. Stay as far away from this over bearing, unprofessional, unstable women as possible More
Excellent Service Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will be addressed and when it will be finished. I had questions about the electronic features of our 2016 Highlander, and he brought in Prinz Villar and Matt Newbold to help answer my questions. All team members were very helpful. Weiss Toyota spoils us. More
Great service I had my car serviced on 7/18/16. Dennis Perry was my service advisor. He got me in quickly and was both friendly and thorough. The waiting area was v I had my car serviced on 7/18/16. Dennis Perry was my service advisor. He got me in quickly and was both friendly and thorough. The waiting area was very clean and I appreciated the free Wifi while I waited. More
Thomas Plager provided excellent customer service and care Thomas Plager, our service advisor, was extremely helpful, knowledgeable and most importantly caring and honest. I will definitely come back and recom Thomas Plager, our service advisor, was extremely helpful, knowledgeable and most importantly caring and honest. I will definitely come back and recommend the service department to others because of the way Thomas treated us. I can only hope other employees are as good and truthful as he was. Thanks again, Thomas for your help, caring and honesty! More
Above and beyond Dennis Perry was my service advisor. I was there for a 5k mile service. Part of the service was a tire rotation which I told Dennis I didn't need beca Dennis Perry was my service advisor. I was there for a 5k mile service. Part of the service was a tire rotation which I told Dennis I didn't need because I got it free where I bought the tires. Dennis said he would have it done at no charge would make it a free lifetime rotation. This type of service from Weiss Toyota is why I will always buy my cars and get my service from them. Great job Dennis. More
"Battery failure in my 2007 AVALON" I had an emergency on 6/21/2016 because of the car battery failure. (The battery was 5years old, and I was late for the scheduled car service). Wi I had an emergency on 6/21/2016 because of the car battery failure. (The battery was 5years old, and I was late for the scheduled car service). Without an appointment, the Weiss Toyota Service and service Advisor Tom Coates resolved my problems quickly: Service Technicians installed New Battery, and also were able to perform the required car service, and washed the car, while I waited for the work to be done. Amazingly fast performance. NO COMPLAINTS at all. I have all my car service done at Weiss Toyota and I recommend Weiss Toyota to all my family and friends. Sincerely, ... firov More
service Always a pleasant experience dealing with the service dept, Prinz Villar has taken excellent care of me the last two times I needed service done on m Always a pleasant experience dealing with the service dept, Prinz Villar has taken excellent care of me the last two times I needed service done on my 2014 XB. When I was hospitalized in an emergency surgery situation, he was able to take care of my needs, making a very stressful situation in my life go a lot smoother to my most recent oil change.The entire service dept. is great to work with.I highly recommend Weiss Toyota More