Weiss Toyota - Service Center

Arrived on time, told to wait by my car in the service bay area. After 20 minutes, an older gentleman came to say they were ready for me. Told to wait by an empty desk. When the service advisor finally wa bay area. After 20 minutes, an older gentleman came to say they were ready for me. Told to wait by an empty desk. When the service advisor finally was ready, I was not! I took my car and did not have the service performed. This was the second time I’ve made an appointment with this service department. The first time, I waited 3 hours for an oil change. I will not be returning. More

The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your ca to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your car BEFORE you pay for service. More

I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires. car in on Monday for 4 new tires. More

We couldn’t be more pleased with the exceptional service we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth com we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth comb & giving us back a car that drives like a new one & all shined up & clean like new. Thank you Weiss Toyota, we appreciate your thorough & friendly service.😊 We would recommend Weiss Toyota to all our friends & family. More

Weiss always gives us excellent service. We were so pleased with Prinz who helped us getting some things done on our car. He was awesome, so friendly, helpful and solved some tech proble We were so pleased with Prinz who helped us getting some things done on our car. He was awesome, so friendly, helpful and solved some tech problems we were having. Everyone is always so helpful and nice. We have always received the best service prompt, efficient and professional. Weiss is a great dealership. More

I just finished having both my vehicles serviced at Weiss Toyota in South County. Each time, the service rep was friendly and fast getting my vehicle scheduled with the right service, Weiss even had a coupo Toyota in South County. Each time, the service rep was friendly and fast getting my vehicle scheduled with the right service, Weiss even had a coupon for the services...a definite bonus. The reps, Glen Eldridge and Donovan Hoyer got things taken care of and let me know if any problem that I needed to make note of. More

Great Response On Good Friday morning our 2016 Toyota Highlander would not start. The “power steering system” icon came on so I referred to the owner’s manual which On Good Friday morning our 2016 Toyota Highlander would not start. The “power steering system” icon came on so I referred to the owner’s manual which stated to contact the Toyota Dealer immediately for service. I contacted Weiss Toyota and talked to Courtney in the service department. She managed to fit me in at 4:00 pm for service. So, I contacted AAA to have my Highlander taken to Weiss Toyota. AAA was very prompt. The battery was completely dead by now. AAA managed to jump start it. However, this time the “check engine” icon came on. I had AAA take my Highlander to Weiss Toyota. I contacted Weiss Toyota Service and talked to Prinz, Service Advisor about the problems. He said they would perform a diagnostic test to identify the problem. However, because of the Good Friday - Easter weekend, they were really swamped with vehicles that needed service. He said they would get my Highlander looked at Saturday. On Saturday morning, Prinz contacted me and said the battery was dead and they could not run a diagnostic test. I had them replace the battery which Prinz gave me a discount on. Prinz called me back Saturday morning and said every thing checked out after letting the vehicle run for a while. Prinz offered to have the Highlander delivered to my residence even though they were short on help. I said I would make arrangements to have my daughter pick up my Highlander and deliver it to our residence. By Saturday afternoon, we had our Highlander back. Thanks to Prinz who went out of his way to make sure our Toyota Highlander problem was resolved. More