Victory Toyota of San Bruno - Service Center

The sales process went fine. I did call back looking for an owners manual, which was not included with the car. I was told I could order one from Toyota or download it from their I did call back looking for an owners manual, which was not included with the car. I was told I could order one from Toyota or download it from their website...After spending all that money, I think one could've been provided to me. More

Chris was my advisor. I told him I'd gotten a message from Costco, where I bought my tires, that there was unusual wear noted when they had attended to a warning light on I told him I'd gotten a message from Costco, where I bought my tires, that there was unusual wear noted when they had attended to a warning light on the dash of a tire problem (a puncture, which they fixed). They said have your alignment checked. When I came for service on my 2016 Toyota Corolla, I asked Chris if he would have the techs check it. When I returned to pick up my car, he told me they checked the alignment and wear on the tires. No need to do anything further he said, and that my tire tread was at the highest level. I'm impressed with the honesty of this evaluation. A less scrupulous technician might have said, "Oh, yeah. You'd better have the alignment done." You didn't. I appreciate that, as I appreciate the professionalism that Chris brought to seeing to it my service was carried out. Thanks. More

Sales representative was very courteous and helpful. He went out of way to see if there any discounts available. I have been servicing my car here for 23 years. No complaints. He went out of way to see if there any discounts available. I have been servicing my car here for 23 years. No complaints. More

I went in for an oil change ,and in addition, got a five point checkup with no additional charge because of a promotional coupon. point checkup with no additional charge because of a promotional coupon. More

Dong was my advisor. He got what I wanted in the 2 hour timeframe. no fuss no problem! He got what I wanted in the 2 hour timeframe. no fuss no problem! More

I can depend upon them to take care of my car in an efficient manner. efficient manner. More

fast service and good quality, was d a detailed service and checked all main parts and issues and checked all main parts and issues More

Excellent service! Dong advises us when we bring the car for service and advises us promptly when it’s done. He’s very courteous. What we like is that we get notic Dong advises us when we bring the car for service and advises us promptly when it’s done. He’s very courteous. What we like is that we get notices when service is due. He gives us an idea how long it will take… More

Good and very excellent costumer representative an asset to the company that costumers are looking to the company that costumers are looking More

Victory Toyota provided excellent service, the employee was very customer focused except the waiting time was long.. was very customer focused except the waiting time was long.. More