Victory Toyota of San Bruno - Service Center
San Bruno, CA
155 Reviews of Victory Toyota of San Bruno - Service Center
Excellent customer service! They are friendly, care, skilled and transparent with their pricing and policies. Prices are reasonable! They are friendly, care, skilled and transparent with their pricing and policies. Prices are reasonable! More
Andrea was amazing. Every time I get to work with her it is always a pleasure. Thoughtful, honest, and kind. Nothing more that I could ask for. Every time I get to work with her it is always a pleasure. Thoughtful, honest, and kind. Nothing more that I could ask for. More
Made an appointment for 8:20 AM for 15K service. I did not receive any updates. I had to call twice. 6.5 hours later I was able to pick up my Toyota. The manager told me I should have asked for a t I did not receive any updates. I had to call twice. 6.5 hours later I was able to pick up my Toyota. The manager told me I should have asked for a time. I told him that the service agent told me 11 AM. He shrugs and says, “Well that’s her fault, then.” Not much more than a forced, obligatory “apology,” if you can call it that was offered. I ended up missing events for what should have been a 40 min tire rotation and fluid top off…seriously…over 6.5 hours. More
Maintenance department was very busy, but they still gave me their undivided attention when checking in my car for service. They seem totally dedicated to giving our car the best service possible. Very imp me their undivided attention when checking in my car for service. They seem totally dedicated to giving our car the best service possible. Very impressive! I felt totally confident leaving our car in their hands. More