Victory Toyota of San Bruno - Service Center

My service advisor, Allan Yee, is exceptional. The service department is friendly and helpful. Phone system is undependable and has gone down when I wanted to call. Advisor’s computer went down o The service department is friendly and helpful. Phone system is undependable and has gone down when I wanted to call. Advisor’s computer went down on last visit. Notice huge improvement in attitude and service at this dealership since remodeling completed and new management took over. More

Great service and quick work. 5 star experience. Dong and Chris always proved great customer service. 5 star experience. Dong and Chris always proved great customer service. More

Love the service… on time. …easy to talk to the service dept.. thanks to chris… …easy to talk to the service dept.. thanks to chris… More

first time there was for my 5,000 mile service and i was there for 3 hours, that was unacceptable, tires were not rotated, oil not changed, what the xxxx was really done ? this time at the 10,000 mile servi there for 3 hours, that was unacceptable, tires were not rotated, oil not changed, what the xxxx was really done ? this time at the 10,000 mile service, waited about an hour, oil changed, tires rotated , getting better More

an excellent service. diagnosed problem, ordered necessary parts, repaired, tested, and did all possible to apply warranty such that otherwise very expensive repair was fu diagnosed problem, ordered necessary parts, repaired, tested, and did all possible to apply warranty such that otherwise very expensive repair was fully covered. Friendly and amicable people. More

Their service is amazing. Christopher Hugo is always on top for what car needs done Christopher Hugo is always on top for what car needs done More

Mechanic left glue on my driver seat & unable to remove it. So sloppy & Careless. Chrystal my service advisor had to order me a new seat cover. it. So sloppy & Careless. Chrystal my service advisor had to order me a new seat cover. More

Victory Toyota is so organized, honest, friendly and helpful. I have always worked with Chris in the service department and he is great! The Lyft home or to work is helpful when they are servicing my ve helpful. I have always worked with Chris in the service department and he is great! The Lyft home or to work is helpful when they are servicing my vehicle as well. More

Easy to schedule the service, the staff was friendly and provided helpful explanations of the service options. Alas, the final service report was hard to read because the printer ink/toner was running out. provided helpful explanations of the service options. Alas, the final service report was hard to read because the printer ink/toner was running out. More

The dealership goes above and beyond to make sure the customer is satisfied. All of the service agents are very courteous and friendly. My agent Christopher Hugo always has a very honest , caring attit customer is satisfied. All of the service agents are very courteous and friendly. My agent Christopher Hugo always has a very honest , caring attitude and is available whenever I need to ask questions. So far, I have been content with the maintenance work that has been performed on my Highlander! Recently also had to get some insurance repairs done and everything went smoothly. I also really appreciate the complementary Lyft service that they offer when they have to keep the car for awhile so we can go about our day until it’s time to go back and pick up our vehicle! More