Victory Toyota of San Bruno - Service Center

The staff is awesome! Friendly and knowledgeable. Have thoroughly enjoyed Chris as my "go to" person! Friendly and knowledgeable. Have thoroughly enjoyed Chris as my "go to" person! More

I placed a call to the service department. I spoke with Cristal and asked if Toyota replaces inner door panels. She indicated that Toyota does. I briefly explained my situation and she was und I spoke with Cristal and asked if Toyota replaces inner door panels. She indicated that Toyota does. I briefly explained my situation and she was understanding, set up an appointment and informed me the length of time it would take. Once I arrived on Friday 1/10/25, Martin, service advisor, assisted me with placing the order for the panel. He explained it would take a day for the part to arrive. In the meantime, he reviewed with me what required maintenance is required for my car. He suggested while I was there, to have my car oil change, tire rotation and other services needed at that time. I asked him if there was time to do this, he smiled and said yes. I provided my $50.00 off coupon I had received from Toyota and he applied it the service. When I returned the following day, Martin again assisted me with the door panel completed service. I really appreciated Martin guiding me through the process and by suggesting I have the maintenance work on my car completed while I was there, saved me having to reschedule for another day. Both times the work was completed on my car, Martin escorted me back to the service area to complete the transactions. To have the door panel ordered and installed the following day was much appreciated. The time required for the work on both maintenance and installation met in the allotted time given. Thank you Victory Toyota. More

It is one of the best Toyota dealerships excellent response and good services employee of Toyota in San Bruno is superb… response and good services employee of Toyota in San Bruno is superb… More

Service is amazing. Showroom is cozy with free snacks and coffee. They give free Lyft rides. Showroom is cozy with free snacks and coffee. They give free Lyft rides. More

Cristal was very courteous and informative. She explained all the work that was going to be performed and was very professional She explained all the work that was going to be performed and was very professional More

Allan provided great service! Work was done as planned and very timely! Appreciated Lyft service Work was done as planned and very timely! Appreciated Lyft service More

I had a problem after hitting a big puddle. Car was checked over and no issues found. And no charge. I was treated really well. A+ and thank you Car was checked over and no issues found. And no charge. I was treated really well. A+ and thank you More

Very polite and customer service oriented. waiting room was clean and coffee and hot drnks are offered. waiting room was clean and coffee and hot drnks are offered. More

He was really pleasant and get my car worked in a timely manner. I am very pleased with his service. manner. I am very pleased with his service. More

Good service. Clean area Knowledgeable staff. Well informed. Kept up to date. Have a nice day today. Clean area Knowledgeable staff. Well informed. Kept up to date. Have a nice day today. More