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Victory Toyota of San Bruno - Service Center

San Bruno, CA

4.6
172 Reviews

172 Reviews of Victory Toyota of San Bruno - Service Center

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February 11, 2025

Dong Nguyen is a great service adviser. Happy that service time w/in 1 hr. More

by mandibang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dong Nguyen
February 09, 2025

My service advisor, Allan Yee, is exceptional. The service department is friendly and helpful. Phone system is undependable and has gone down when I wanted to call. Advisor’s computer went down o More

by flashg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Yee, service advisor
February 09, 2025

Great service and quick work. 5 star experience. Dong and Chris always proved great customer service. More

by Andy Dulay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dong Nguyen
February 08, 2025

Love the service… on time. …easy to talk to the service dept.. thanks to chris… More

by bensoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 02, 2025

first time there was for my 5,000 mile service and i was there for 3 hours, that was unacceptable, tires were not rotated, oil not changed, what the xxxx was really done ? this time at the 10,000 mile servi More

by aghauling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dunno
February 02, 2025

an excellent service. diagnosed problem, ordered necessary parts, repaired, tested, and did all possible to apply warranty such that otherwise very expensive repair was fu More

by A.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hugo
February 02, 2025

Their service is amazing. Christopher Hugo is always on top for what car needs done More

by mariab773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hugo
February 01, 2025

Mechanic left glue on my driver seat & unable to remove it. So sloppy & Careless. Chrystal my service advisor had to order me a new seat cover. More

by cuddlybunnie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrstal Garcia
February 01, 2025

Victory Toyota is so organized, honest, friendly and helpful. I have always worked with Chris in the service department and he is great! The Lyft home or to work is helpful when they are servicing my ve More

by katycakes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 31, 2025

Easy to schedule the service, the staff was friendly and provided helpful explanations of the service options. Alas, the final service report was hard to read because the printer ink/toner was running out. More

by seliga_99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal