Victory Toyota of San Bruno - Service Center

We bought a van a month ago and the check engine light came on. We called Melody Toyota about this and they totally welcomed us back to find out what the problem was with the van. We jus contacted them came on. We called Melody Toyota about this and they totally welcomed us back to find out what the problem was with the van. We jus contacted them yesterday and they took my van and put us in a rental for the time being. They are quick to assist! Speedy follow up! Great customer service! Chris Knight and Brandon made me feel like family from the moment i pulled into the parking lot. Its crazy, as soon as I got there, they were already waiting to help me! Excellence, respect, friendliness, and their willingness to help put my family in a safe and reliable vehicle has just reaffirmed that choosing Melody Toyota was one of the best choices I ever made! Truly recommend them to anyone looking to buy a vehicle or even to service your vehicle. Big Thank you Melody Toyota from my family to your family! More

The sales are ok, but the finance people made a mistake by getting the wrong credit score and I was mislead to sign the contract with higher interest rate. ¡@they got the 0 score from experian and i told t by getting the wrong credit score and I was mislead to sign the contract with higher interest rate. ¡@they got the 0 score from experian and i told them it was impossible since i got so many credit lines from so many credit cards. i don't know what happen to experian either (by the way, experian sucks, but all bankers look at their score)<br><br>Later on i found out from transunion and equalfax that i got much higher score around 700-800, so i went back to them and tried to get something back, such as changing the contract using different bankers. Also, at first after i signed the contract i had some questions so i told them to hold off to my contract but they didn't and sent!!!! They kept telling me it wasn't their fault that they didn't put the effort of finding the best score and interest rate for me. I told them i would not walk away from this and will bring this to the court. You know what they said "Go ahead, we have lawyers!"<br><br>Sales people to be watched out: sales manager (forgot his name, but i think he is the Indian guy), finance manager Mark Liu! More