
Victory Toyota of San Bruno
San Bruno, CA
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Christopher, service department, gave me excellent customer service in every way. He should be the standard in which all service advisors in the department aim to achieve. customer service in every way. He should be the standard in which all service advisors in the department aim to achieve. More
But, I arranged for service, used a special and the tire alignment was not done. I called many times to document for my records and it was not done. Finally, I called again and told to bring in to do it alignment was not done. I called many times to document for my records and it was not done. Finally, I called again and told to bring in to do it, 3 tires out of alignment More
My car was misdiagnosed. Replace something thats not the cause if the problem. and now I have to pay even more to replace more parts. Total spend for a simple knocking noise Replace something thats not the cause if the problem. and now I have to pay even more to replace more parts. Total spend for a simple knocking noise over 3k More
I recently leased a car from Victory Toyota of San Bruno, and I feel completely misled by their financing practices. Misleading Interest Rate (Money Factor) Markup – I was given a money factor of 0.0 Bruno, and I feel completely misled by their financing practices. Misleading Interest Rate (Money Factor) Markup – I was given a money factor of 0.00588 (14.1% APR) without being told it was marked up beyond Toyota’s standard rates. Lack of Transparency in the Leasing Process – These financial details were not properly disclosed during the signing process, and I was not given a clear breakdown of my costs until after I reviewed the contract myself. This experience has left me feeling taken advantage of and locked into an unfair lease. If you’re considering leasing from Victory Toyota of San Bruno, be extremely cautious, review every charge, and verify Toyota’s actual lease terms before signing. More
Chris Hugo gave excellent service. He is a great asset to the company. He went above and beyond his service. I would highly recommend your service department He is a great asset to the company. He went above and beyond his service. I would highly recommend your service department More
Sam the salesman and Ray the mgr were very helpful with no pressure on purchasing my Tundra, George the finance mgr was also very helpful in explaining all the steps and procedures. Definitely will go back no pressure on purchasing my Tundra, George the finance mgr was also very helpful in explaining all the steps and procedures. Definitely will go back to purchase future cars. More