Victory Toyota of San Bruno

I had an appointment to drop off my car at 7am. The whole day I didn’t receive a call with any updates. I called a couple of times, the first few times no response. After the second attempt I got a The whole day I didn’t receive a call with any updates. I called a couple of times, the first few times no response. After the second attempt I got a call back with no updates. I called again in the evening because I knew they were closing soon but when they transferred me no response. I called back and who ever answered didn’t give me a chance to explain no one was answering he just immediately transferred me. I was concerned because they never told me they planned on keeping my car. When I called the next morning there were also no updates. So we just decided to drive down there and that’s when they told me my car would be ready in an hour. More

The work is done neatly and the attitude towards customers is very kind and nice. Good luck Chris. customers is very kind and nice. Good luck Chris. More

They delivered the car to me at night and it was very dirty. I took the car to be washed the next day and there were small stone cracks on the car's window. The officer told the manager Musa Tosun and th dirty. I took the car to be washed the next day and there were small stone cracks on the car's window. The officer told the manager Musa Tosun and they said they would fix the car but the crack got bigger and they sent me back without fixing my car. They victimized me More

The entire team was very friendly and helpful. Customer service was excellent Will definitely recommend to friends and family Customer service was excellent Will definitely recommend to friends and family More

The staff is friendly and the service was performed in a timely manner. It was an overall good experience! timely manner. It was an overall good experience! More

Awesome Experience with Emilio Tuason at Victory Toyota of San Bruno We had a great experience leasing our brand new Toyota Corolla Cross, and a big part of that was thanks to Emilio Tuason. From the st of San Bruno We had a great experience leasing our brand new Toyota Corolla Cross, and a big part of that was thanks to Emilio Tuason. From the start, he was super friendly, helpful, and really easy to talk to. He worked with us to get a great lease deal that fit our budget, and made the whole process feel smooth and stress-free. What really stood out was how thorough he was—before we drove off, Emilio walked us through all the features of the car and made sure we knew how everything worked. You can tell he genuinely cares about his customers and wants them to leave happy and confident in their new car. If you’re thinking about getting a Toyota, definitely ask for Emilio at Victory Toyota of San Bruno. Highly recommend! More

My visit went amazing. I had a last minute drop in. I had no clue there was a nail in my tire. Good thing someone pointed it out. I had no idea, but they were able to help I had a last minute drop in. I had no clue there was a nail in my tire. Good thing someone pointed it out. I had no idea, but they were able to help me right away. they patched up my tire till replacement tire came in. More

Andrea was efficient, understanding and very knowledgeable. Great rapport! I look forward to working with her again. knowledgeable. Great rapport! I look forward to working with her again. More

Dong took care of me and provided excellent and timely service. Promised me 3 hours and succeeded in his endeavor. service. Promised me 3 hours and succeeded in his endeavor. More

I’ve been coming here for years and don’t trust any other dealer to service my car they are 5 stars to me dealer to service my car they are 5 stars to me More