Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Canton
Canton, MI
166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 166 reviews
October 02, 2019
Couldn't be more pleased! Mr. Rifle consistently provides excellent service from the time I him to made an appointment to the checkout. Never rushed and always calm and collec Mr. Rifle consistently provides excellent service from the time I him to made an appointment to the checkout. Never rushed and always calm and collected. It is a pleasure to work with him. Claudia More
by Chemosabi12
Employees Worked With
Jordan Burns
October 01, 2019
Hassle-free. Just needed an oil change. Rob greeted me immediately, found out what was needed, followed up with me during my wait, and got me back out the door in Just needed an oil change. Rob greeted me immediately, found out what was needed, followed up with me during my wait, and got me back out the door in under an hour. Thanks! More
by Mitch Vegas
Employees Worked With
Rob Riffle
August 20, 2019
Customer service a 10! Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Toyota, you may want to ask for him. More
by davenport164
Employees Worked With
Jamar Easley-Daniels
July 30, 2019
You need a car? Come here So I walked in for a second I was unsure if I would even be able to purchase a vehicle, my first time buying a car in my name . My credit wasn’t so So I walked in for a second I was unsure if I would even be able to purchase a vehicle, my first time buying a car in my name . My credit wasn’t something I cared about until I turned 30, Anyway I was Greeted by Kevin Mchulloch . First can I tell you how AMAZING this man is. Anyway I told him what credit karma said my credit was. I told him what I needed , he explained how credit karma isn’t that accurate. My score was much higher than what it really said it was. He was honest. Very blunt with me. He Never promised anything to get my hopes up. It’s like he knew what I needed . I gave him my budget. He told me he had the perfect car for me. let me tell ya it was the perfect car. It was a used Dodge Journey I didn’t even want to look at another car.. I’ve been to different dealerships. If you get an uneasy feeling when you walk in .;then you should probably go see Kevin. He made it easy and fun to be there. His assistant was easy to talk to. Kevin got me approved for something I didn’t even think was possible. He had my back. I won’t go anywhere else to get a vehicle. When he tells you not to worry about something he keeps his word. He worked hard to get me in my car and I am so grateful for him. Very pleased with how Victory Toyota. Treated me. Buying a car wasn’t a headache . Sending all my friends /family to him. More
by Morinch
Employees Worked With
Kevin
July 24, 2019
Great customer service! Service rep/salesman Jamar Daniels has always provided great customer service over the years that I've been taking my car to Victory Toyota. He explai Service rep/salesman Jamar Daniels has always provided great customer service over the years that I've been taking my car to Victory Toyota. He explains the technical part of repair work so simply to where even a 5 year old could understand it! More
by davenport164
Employees Worked With
Jennifer Raft, Jamar Easley-Daniels
July 17, 2019
Great customer service Victory Toyota is great on customer service. I have been buying and servicing cars there since 2011. It always scores really high on customer friendli Victory Toyota is great on customer service. I have been buying and servicing cars there since 2011. It always scores really high on customer friendliness! More
by Victor
Employees Worked With
Jamar Easley-Daniels, Brian Badrak
July 03, 2019
Poor customer service Booked a $1000 servicing for my Camry. Asked call center for loaner as I wanted to get to work on time. Got there at 7:15 AM. There was no Booked a $1000 servicing for my Camry. Asked call center for loaner as I wanted to get to work on time. Got there at 7:15 AM. There was no loaner and met an unempathetic manager who was totally indifferent and lacked basic customer service communication skills. His take away message was not to use the call center and call the service department directly. Overall time spent in shuttle ride and waiting 2 hours over if I had a loaner. The two stars are because Tom the shuttle driver is a keeper. Things the dealership could do better: a) Improve communication between call center and service, b) Do not blame a different department when things don’t work out - you should be on the same team, c) communication training for manager, and d) diversity in promotion to manager position. More
by HarriedCommuter
Employees Worked With
Manager.
June 22, 2019
Over charging for repairs I needed some repairs on my vehicle. This dealership is much closer to me than my usual place I take it too. I didnt feel comfortable about the prices I needed some repairs on my vehicle. This dealership is much closer to me than my usual place I take it too. I didnt feel comfortable about the prices they gave me so I went to my usual dealership. Low and behold Vic Toyota was going to charge me 1800 dollars for a 900 job. Really. I will no longer do business with this dealership. For the person who doesn't have alot of money and is not Rich Do not have any maintenance done on your vehicle here. More
by NaeNae103
Employees Worked With
Brian Jones-Chance
April 10, 2019
Great Service You got this rating because the wait time was actually better than they promised and it was perfect. And the service exactly what I hoped it would be, You got this rating because the wait time was actually better than they promised and it was perfect. And the service exactly what I hoped it would be, thank you! More
by KennyB
Employees Worked With
Jamar Easley-Daniels
February 14, 2019
Revaluate for sliding doors Eric Thompson Is very nice and prompt on the service appointment, also get shuttle to drop me off at work while my car in the service and call back to Eric Thompson Is very nice and prompt on the service appointment, also get shuttle to drop me off at work while my car in the service and call back to confirmed when car is done.....I appreciated the attention. More
by Sabrina
Employees Worked With
Eric Thompson
