Victory Toyota of Brook Park - Service Center

Overall service was good. Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional training on all the new cars special features. such as how the camera, navigation systems works. Not able to answer a couple basic questions about the navigation system. How to stop using before arriving at your destination. More

Efficient, quick service with a great customer experience. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. More

Always quality service. Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purcha Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purchased a car from Metro. More

Apps help Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best so Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best solutions the service department has. More

good experience prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was han prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was handled on time and a professional manner. More

Good coffee ☕️ My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. More

Great service as always I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done quicker and under cost quote I was given. Always excellent service More

GREAT EXPERIENCE VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH M VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH METRO TOYOTA , THANKYOU More

Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More

Great repair experience Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of times to speak with other people he was helping. Each time he was courteous and has great communication skills. I observed other customer service reps also and they too were very efficient and also had great communication skills. I deeply appreciate having the repair explained to me in terms that are easy to understand.. This is the first Toyota I have owned, purchased at Metro Toyota and it will not be the last Toyota I will own. More