Victory Toyota of Ashtabula County

My adviser always makes sure I get great service. The teams work quickly and take care of my car. The teams work quickly and take care of my car. More

I recently had an interesting experience that turned around my perspective on Victory Toyota. Initially, I was disheartened to learn that the recall on my vehicle needed to be addressed there. After hav around my perspective on Victory Toyota. Initially, I was disheartened to learn that the recall on my vehicle needed to be addressed there. After having two disappointing experiences at the Jefferson location, I had decided to take my service elsewhere and had shared my frustrations with others, many of whom agreed with my choice. However, this most recent visit to Victory changed my mind about their service. The communication from the staff before my appointment was both informative and professional, setting a positive tone. Upon arriving at the Service Department, I was impressed by how clean and organized the facility was. The employees were friendly and effectively communicated with clients, which made a significant difference in my comfort level. I was pleasantly surprised and relieved—especially considering my previous doubts about letting Victory handle such an important issue with my vehicle. It seems that Victory may have just won me back! More

Fast and efficient everyone was so nice. I would recommend Victory every time. Emily was my sales person she went above and beyond to help me understand the vehicle. I would recommend Victory every time. Emily was my sales person she went above and beyond to help me understand the vehicle. More

Went in for an oil change, mentioned that a 4HI & 4LO light flashed a few weeks prior and asked about it. They called and said they would have to diagnose it more (@ $149 per hour) no problem, I asked to light flashed a few weeks prior and asked about it. They called and said they would have to diagnose it more (@ $149 per hour) no problem, I asked to leave it alone because it really wasn't an issue, oil change only please. Picked up the truck, and the light has been flashing ever since. I called and asked for explanation (because I need to tell the next mechanic at a different dealership)--at first the person on the phone just told me they turned it on and it was like that. After I explained, again, it wasn't like that and that light only happened twice and the last time was weeks before she said she would talk to the tech -- calls me back with "tech put it in 4HI and then 4LO and light came on"... so went in with a non issue and picked up with an issue. More

Good service department Took my 2017 Toyota Tacoma for a recall check , 10 minutes later all done truck completely checked over. Thankfully my truck didn't have the rec Took my 2017 Toyota Tacoma for a recall check , 10 minutes later all done truck completely checked over. Thankfully my truck didn't have the recall problems. More

Excellent service I will take my F-150 here any time. Excellent service and very nice staff. Nice waiting room. They explain everything to me. I can't say more. I will take my F-150 here any time. Excellent service and very nice staff. Nice waiting room. They explain everything to me. I can't say more. More

Excellent service and great employees. Excellent service. Helpful employees. Car finished on time. Will take the car there for next oil change and tire rotation. Locally owned is a big pl Excellent service. Helpful employees. Car finished on time. Will take the car there for next oil change and tire rotation. Locally owned is a big plus. More

Service of my vehicle I am so thankful to have the crew at Jefferson Nassiiefs service department so close to home. Sandy goes out of her way to explain everything to me an I am so thankful to have the crew at Jefferson Nassiiefs service department so close to home. Sandy goes out of her way to explain everything to me and why it needs to be done. I would recommend them to anyone. More

always great service and friendly people When you call the or email they are always there to answer your questions or get you in for service. Sandy is the best at making sure you get in and o When you call the or email they are always there to answer your questions or get you in for service. Sandy is the best at making sure you get in and out with no hassle. Great place to buy a car or have one serviced. Dick More

My dependible f-150 I always did my own servicing-since 1964.but,after a back injury I started having Nassief do it.That was a very wise move.Excellent serviice -Sandy,Do I always did my own servicing-since 1964.but,after a back injury I started having Nassief do it.That was a very wise move.Excellent serviice -Sandy,Don and mechanics are the best. More