Victory Toyota Marietta - Service Center
Marietta, OH
420 Reviews of Victory Toyota Marietta - Service Center
We were accused of lying about the check engine light being on when we arrived. they told us three different techs were in the car when they were going to work on the mfg recall. We are sure the check being on when we arrived. they told us three different techs were in the car when they were going to work on the mfg recall. We are sure the check engine light was not on! Won't be back for anything! More
I have never had to deal with a recall before so I really didn't know what to expect. The notice I received said it was going to take at least 3 hours to make the repairs. These folks at Victory made it a didn't know what to expect. The notice I received said it was going to take at least 3 hours to make the repairs. These folks at Victory made it a very pleasant experience. It was taken care of painlessly. Where I live, it was an hour drive just to get there but it turned out to be well worth the trip. And what a setup! They work in sync like a well-oiled machine to keep things moving. Highly recommend them! More
Everyone we came in contact with was extremely professional and personable! Made getting an oil change pleasurable! professional and personable! Made getting an oil change pleasurable! More
I was treated with the utmost respect and so was my vehicle! I would highly recommend! vehicle! I would highly recommend! More
Taken in for recalls the dealer messed the emergency brake up and the gas tank check engine light and emergency brake light brake up and the gas tank check engine light and emergency brake light More
Very poor communication. Had my Jeep for three weeks and I had to call each week to check on it. Ordered the wrong part to start off didn’t call and let me know part was even Had my Jeep for three weeks and I had to call each week to check on it. Ordered the wrong part to start off didn’t call and let me know part was even in and didn’t call to let me know had to order different part. Either very under staffed or just have no idea what customer service is!!! More
I just believe that any new vehicles at least should have the oil changed the first 5k miles just to make sure that there isn't any particulars in the engine. That would make me feel that Toyota Company real the oil changed the first 5k miles just to make sure that there isn't any particulars in the engine. That would make me feel that Toyota Company really cares. More