Victory Toyota Marietta - Service Center

Did not keep me informed after waiting 2 hours for diagnostic ONLY appointment. Not satisfactory. diagnostic ONLY appointment. Not satisfactory. More

Routine service completed. No problems and staff were all nice, even the person at the payment window. Sometimes I think people have unrealistic expectations of someone doing No problems and staff were all nice, even the person at the payment window. Sometimes I think people have unrealistic expectations of someone doing a job and having a smile plastered on their face all the time....don't we all have an off day at times? More

Came in twice this week for an oil change and new mirror installed. Great experience overall but need a different person at the payment window. What happened to a smile or even looking you in the eye while installed. Great experience overall but need a different person at the payment window. What happened to a smile or even looking you in the eye while speaking? More

When I spend over $700 in service work, I’ve always come to pick up my newly washed vehicle- that shows great customer service to me! Didn’t happen this morning- very disappointed. And, a friendly greeti to pick up my newly washed vehicle- that shows great customer service to me! Didn’t happen this morning- very disappointed. And, a friendly greeting with a smile would be nice too! More

Service was on time. Employees were friendly, courteous and knowledgeable. I was offered a free car wash, which is a great service! Employees were friendly, courteous and knowledgeable. I was offered a free car wash, which is a great service! More

Service itself was excellent. Service personnel were all outstanding. My only complaint was that the standard service took 90 minutes. I learned at checkout it was due to employee Service personnel were all outstanding. My only complaint was that the standard service took 90 minutes. I learned at checkout it was due to employee shortage but it would have been helpful to get a heads up that this visit would take twice as long as usual. More

Good quick and efficient. Happy with the oil change. Will be back soon to get more service. Happy with the oil change. Will be back soon to get more service. More

Kind and courteous. Get the vehicle in and out in a very quickly fashion. Offer to wash the vehicle too. Get the vehicle in and out in a very quickly fashion. Offer to wash the vehicle too. More

15,000 mile service was completed in a timely manner. Excellent service and reviewed when done Excellent service and reviewed when done More

Waiting time not too bad. Everything went pretty well. There was the possibility of brakes needing replaced in the near future and I felt like the followup emails and mailings Everything went pretty well. There was the possibility of brakes needing replaced in the near future and I felt like the followup emails and mailings were rather too pushy.. More