Victory Toyota Marietta
Marietta, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everyone was friendly, especially guy who checked me in—didn’t get his name. Great service in—didn’t get his name. Great service More
Very kind staff, went above and beyond to get me the car that I wanted in a quick manner. I would absolutely recommend and buy from them again! that I wanted in a quick manner. I would absolutely recommend and buy from them again! More
They worked hard to accommodate my needs. Big thanks to Tom and the general manager. Big thanks to Tom and the general manager. More
good communiation from service person i talked to. only problem i incurred was this review. only problem i incurred was this review. More
They were courteous and provided the service needed, but didn’t push me to purchase things I didn’t need. didn’t push me to purchase things I didn’t need. More
Having bought 2 cars from Tom Riggs, it was a no brainer that we would buy another from him. He was very professional in his knowledge of the product he was selling us. He took his time explaining the ve that we would buy another from him. He was very professional in his knowledge of the product he was selling us. He took his time explaining the vehicle to us. He made sure we were satisfied with the purchase. All the people we came in contact with was very friendly and courteous. Tom deserves a 5 plus. More
I was told that they would throw in free maintenance for five years and then charged me 1700 for it and will not make it right we have bought four new cars in the last 12 years there my feelings are hurt five years and then charged me 1700 for it and will not make it right we have bought four new cars in the last 12 years there my feelings are hurt The manager said I Misunderstood him but my mom and husband and I heard him say he would throw in five free years of maintenance on him More
When I called to schedule an appointment Sandy was very efficient & Amber was very kind and helpful. It is too soon to tell if the recall update has fully corrected the display brightness issue. We had s efficient & Amber was very kind and helpful. It is too soon to tell if the recall update has fully corrected the display brightness issue. We had several questions about tech features & proper set up & in using features that were new to us. We had asked to schedule some time for someone to look at our technology-related questions and set up & explain some features that were new to us. It was near lunch time & help seemed to be very limited. Although a couple people tried, the dealership could not at that time offer us access to anyone who had this type of expertise. Although I was polite, I was very disappointed with the service. More than one person there said, “Well why didn’t you just go to the dealership where you bought the car?” Each time we responded with the same answer; that we did not buy this used vehicle at a dealership, but at a small used car lot. We finally gave up and figure we just use another dealership when we need to purchase another vehicle or pay for maintenance/service on this Jeep. I was very disappointed that the customer service acted like we were a bother to them since we did not buy the vehicle from Victory. The bottom line was the recall was installed, none of my questions were efficiently answered, and I will take my business & spend my money at another dealership. More
Good service. And personable employees. Comfortable waiting area for the many area customers who wait on their vehicles. And personable employees. Comfortable waiting area for the many area customers who wait on their vehicles. More
Tom was great and was very knowledgeable Very Friendly and kept us informed every step of the way! Thank You for a great experience we will definitely come back in the future when we decide to purchase an and kept us informed every step of the way! Thank You for a great experience we will definitely come back in the future when we decide to purchase another vehicle! More