Victory Toyota Highlands - Service Center

Quick and easy. Staff is friendly, attentive and there to help with what you need. Staff is friendly, attentive and there to help with what you need. More

Waited over an hour for oil change and tire rotation 2:20pm to 3:50pm. I was even early for my appointment 1:50pm because I thought my appointment was 2pm. I spent 2 hours waiting. After the service was 2:20pm to 3:50pm. I was even early for my appointment 1:50pm because I thought my appointment was 2pm. I spent 2 hours waiting. After the service was done, I went to get in my truck and grease was all over the center console. They had to go out and clean it off. At least when the Pittsburgh dealership does the service steering wheel is covered, seat is covered and paper floormat is in the truck. My truck is a 2019 Tundra 1794 with 38,000 miles not some cheap beat-up truck. Spent $ 131 dollars and not happy with the service I received. I wouldn't think Toyota would be happy with service like this gives them a bad name. Rick Simmons More

Always a pleasant place with friendly and helpful staff. The people in service and help desk are easy to work with. The people in service and help desk are easy to work with. More

Dealership overall is nice. Easy to schedule online. When they brought my car out, they blocked me in though and had to go get someone to move additional cars so I could get o Easy to schedule online. When they brought my car out, they blocked me in though and had to go get someone to move additional cars so I could get out. I also don’t think that they did a full inspection because I drove 2 miles and then got a light that I needed washer fluid and air in my tires More

The service technician was very polite and knowledgeable, they had issues with some of there equipment and it took alot longer than it should have . However they did everything possible to make me happy. they had issues with some of there equipment and it took alot longer than it should have . However they did everything possible to make me happy. More

I always take my car there. Always treat me respectfully. I trust them to take care of my car. Always treat me respectfully. I trust them to take care of my car. More

They completed the 90,000-mile checkup/service, excluding the things that had already been completed. They tightened a loose exhaust part. They discovered a leaking front shock which they ordered per my re the things that had already been completed. They tightened a loose exhaust part. They discovered a leaking front shock which they ordered per my request. Everyone was courteous and helpful. More

$1200. 00 and 3 visits later and the brakes on my Tundra are still not repaired. After market brakes should not be used at a “dealer” service garage, not for 00 and 3 visits later and the brakes on my Tundra are still not repaired. After market brakes should not be used at a “dealer” service garage, not for that price tag. More

Service as expected with minimal waiting as always. Friendly staff who always has the coffee made. Friendly staff who always has the coffee made. More

First Class Dealer This is my third vehicle I've purchased from Jim Robinson Toyota and I recommend this dealer to anyone who is in the market for a new or pre-owned veh This is my third vehicle I've purchased from Jim Robinson Toyota and I recommend this dealer to anyone who is in the market for a new or pre-owned vehicle. The staff is extremely knowledgeable and professional and you will be treated with the utmost respect. I absolutely love my Toyota Highlander and glad I went to Jim Robinson. More