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Victory Toyota Highlands - Service Center

Triadelphia, WV

4.4
42 Reviews

42 Reviews of Victory Toyota Highlands - Service Center

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December 25, 2024

Arrived early and they took me right away. Folks were friendly and professional. Waiting area comfortable. More

by JOHN-CHERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service folks did not give name.
December 25, 2024

This was my first maintenance appointment. Short and sweet! The waiting area was nice but the coffee wasn't on yet! No big deal, I brought my own anyway. More

by NEDUSCI613
Service Time
Recommend Dealer
Yes
Employees Worked With
I have no name forvthe guy who was working the desk but he was nice.
December 24, 2024

Had oil change and tire rotation and they checked out a rattle in the rear end and found a shock issue Everyone was very friendly and helpful More

by JRSAWYERS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 22, 2024

Service rep wasn’t very helpful. Very short answers and didn’t explain things at all More

by KEVINCECIL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
December 20, 2024

They are prompt with getting work done. Very helpful with questions. They don't try to make you pay for anything extra. 100 percent better than Roninson was. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 18, 2024

Overall they did a nice job. I was a little disappointed that they did not check the air in my tires during the tire rotation. My low air light is still on. Equally they forgo More

by BWHITEHOUSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
December 15, 2024

The last 2 times I have taken my truck in, we have been there for near 2 hours or over. At other dealerships, it takes 45 minutes to accomplish. It appears that the dealership is overscheduling for their c More

by wobigjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the names of any of them. All were at the service desk.
December 15, 2024

Every step of this process was handled professionally and very efficiently. Keep up the good work. More

by PHLIPSHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
December 14, 2024

Friendly knowledgeable staff @ Toyota always a first class experience. Whether it’s service or sales Victory Toyota never disappoints. More

by MISTERKILGORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach / service, Vinny, Ryan & Darnell / sales
December 14, 2024

Shout out to Vinny and Bob! Both guys made my first maintenance service 5 stars! More

by EMILYDELOSSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny and Bob