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Victory Toyota Barboursville - Service Center

Barboursville, WV

4.3
214 Reviews

214 Reviews of Victory Toyota Barboursville - Service Center

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July 06, 2025

Service was completed in a reasonable time and always done right. Price is reasonable also! More

by FARMALEGAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Trying to get new Air Conditioner to work. Service advisor very helpful. Appointment lasted one hour More

by LAURAMOUL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
July 05, 2025

It took 15 minutes to schedule my appointment on the phone. Once I arrived at my appointment it took almost 2 hours for a tire rotation and new battery. I dread how long it will take for my oil change More

by UKCATFAN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ball
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Very friendly and helpful, fairly quick for as busy as it was. Will go back in the future More

by bethjenkins27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
July 03, 2025

Took my new Tacoma in for hard reverse engagement and they told me all 24 model Tacomas do it and I need to learn to live with it. Have been in two other Tacomas like mine and neither one of them do it. More

by AdamS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ball
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Great service and great people , happy with my purchase , will definitely recommend to anyone I know Great job More

by TYOUNG1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Oil change took 2 hours. Apparently paperwork was placed on the counter and I sat the extra hour for no reason. Unacceptable. I complained and no one really cared. More

by RMPACK
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
June 30, 2025

Couldn’t ask for a better place to take your vehicle to for good service! More

by cody.m.smith91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
June 28, 2025

I had my vehicle in to have the fuel sending unit replaced. It was under warranty. Cody assisted me in the service center and Alisha helped by dropping me off at work a short distance away, and picki More

by Antipode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha, Cody
June 27, 2025

The problem was found and taken care of quickly. It was explained very easily to me. More

by MARTHACELKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
1
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