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Victory Toyota Barboursville

Barboursville, WV

4.4
84 Reviews
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1 Superior Way

Barboursville, WV

25504

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Showing 84 reviews

January 03, 2025

Very disorganized, never told me what was done or how the inspection went. Was there almost 3 hrs for oil change and service. I was not charged for the work, but I’d rather pay and be informed. Advantage More

by JOHN.KING7822
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
January 02, 2025

We have purchased 6 vehicles here. They always do a great job answering questions and working with us. More

by HUFFMANJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Dunkle
January 01, 2025

Friendly and helpful. I feel like they have always been honest to the best of my knowledge. Only reason for the 4 instead of 5 stars is my regular maintenance appointment More

by DOLAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
January 01, 2025

Zane was extremely helpful throughout the entire car buying process. The entire crew did their best to ensure we loved our new vehicle. More

by HanHardesty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Evicks
December 28, 2024

Had an apt for inspection and it took almost 2 and 1/2 hrs with no follow up. I think this is to long to wait with no explanation as to why. More

by BLYCANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 28, 2024

Always promp always honest. Serviced in a timely manner. Wish they would add a car wash. More

by COLONELTCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I schedule my appointment online. The day of I showed up a few minutes early. A very gracious man named John went to check me in and I was not on their schedule. He informed me that t More

by Rebecca Whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turnbull
December 27, 2024

Good fast service as usual. Always a smooth process and very timely. Will continue to go there More

by CHAD.DAMRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

They were on time and got the service done quickly and very friendly and efficient. More

by TCARTERWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
December 21, 2024

Pro: Timely, Friendly, courteous Con: Pricing, no printout of car data ( tread depth, mileage, additional info) More

by ZHODANI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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