Victory Subaru - Service Center

Great experience My first service appointment for cilajet was great - thanks to Tracy Lambert and her team. She took care of everything from beginning to end, and ans My first service appointment for cilajet was great - thanks to Tracy Lambert and her team. She took care of everything from beginning to end, and answered and helped out all my husband's requests, so did Mike, my sales consultant, and other sales consultants and the receptionist, who made sure my husband was helped. Thank you very much, guys. More

Service Have been using this dealership for four years for two Subaru cars. Always accommodating and helpful. Tracey in service is great to work with. And you Have been using this dealership for four years for two Subaru cars. Always accommodating and helpful. Tracey in service is great to work with. And you get car washed with service! More

Getting better The service department has really improved. They had a loaner car waiting for us and the process was MUCH faster / easier then in the past. They even The service department has really improved. They had a loaner car waiting for us and the process was MUCH faster / easier then in the past. They even washed the car! More

Great Service! Exceptional service. The appointment was easy to make. Carolina was beyond helpful and professional. The service to my vehicle was completed on time. Exceptional service. The appointment was easy to make. Carolina was beyond helpful and professional. The service to my vehicle was completed on time. Highly recommended! More

Service Dept. Wonderful friendly staff, prompt and efficient. Had my regular scheduled maintenence oil, tire rotation and car wash.. in and out under 45 minutes! Ca Wonderful friendly staff, prompt and efficient. Had my regular scheduled maintenence oil, tire rotation and car wash.. in and out under 45 minutes! Caroline very clearly what was done and what other areas of the car we check over and what will be needed in the future. Great service More

Excellent Service I had purchased my Forester elsewhere but decided to try Victory for my most recent service. Without an appointment I just drove in to inquire about I had purchased my Forester elsewhere but decided to try Victory for my most recent service. Without an appointment I just drove in to inquire about having the service performed. They immediately logged my vehicle in and performed the service in a prompt manner. I will continue to use Victory to service my vehicle and loving my Forester so much I will probably look to them when I'm looking to replace it. More

Fast, Friendly Service We are new to the area. I had a nail in my tire. Everyone at Victory Subaru was pleasant. They had my tires on and had me on my way in no time. We hav We are new to the area. I had a nail in my tire. Everyone at Victory Subaru was pleasant. They had my tires on and had me on my way in no time. We have been back since; my husband and I both own Subaru's. This will surely be our go-to Subaru dealer. We have been pleased every time. More

Redo new timing belt work I had my 2010 forrester service done in mid-December including timing belt replacement. Within a month, my vehicle would not start because of timing I had my 2010 forrester service done in mid-December including timing belt replacement. Within a month, my vehicle would not start because of timing belt. I did not have access to a vehicle for a week. The service department claims it was a faulty new Subaru part and would not reimburse me for the incidental expenses. More

Service department rights a wrong - very professional mgmt I had an issue with some service performed on my vehicle. When I brought it to the attention of the service manager. He dealt with it a very professio I had an issue with some service performed on my vehicle. When I brought it to the attention of the service manager. He dealt with it a very professional manner. He communicated with me immediately and addressed the issue to my satisfaction. Top notch service manager and I will continue to get my 2 vehicles serviced at Victory because they handled my situation the right way. The service department goes out of the way to accommodate and get you scheduled when they are booked for the day. Kudos to them! More