Victory Subaru - Service Center

Excellent and timely service Tracy Lambert assisted me with my 60k mile maintenance. I placed my appointment online with the option for a loaner vehicle and was pleased to receive Tracy Lambert assisted me with my 60k mile maintenance. I placed my appointment online with the option for a loaner vehicle and was pleased to receive one upon drop-off. The service was finished within 6 hours - there were no surprises to be found regarding the cost or within the interior of my car. A pleasure to do business with. More

Service visit I was greeted and my vehicle concerns were explored in a pleasant and efficient manner. I was especially impressed by agent Tracy Lambert. The waiting I was greeted and my vehicle concerns were explored in a pleasant and efficient manner. I was especially impressed by agent Tracy Lambert. The waiting area was clean and comfortable More

Flexible dealership They took my Crosstrek recall in quickly. Everyone I encountered was friendly. Tracy Lambert was helpful in person and on the phone. They should make They took my Crosstrek recall in quickly. Everyone I encountered was friendly. Tracy Lambert was helpful in person and on the phone. They should make this service center bigger! More

Fast and friendly I needed an Outback recall fixed. Freehold, where I bought the car, couldn't schedule me for 2 months. It took Victory 2 days. Tracy was helpful and s I needed an Outback recall fixed. Freehold, where I bought the car, couldn't schedule me for 2 months. It took Victory 2 days. Tracy was helpful and she is actually kind of entertaining too! More

Terrible experience of our lives If anyone is looking for a vehicle, I reccomend to NOT go to victory Subaru in somserset, New Jersey. Theyll do anything to get you a vehicle, try to If anyone is looking for a vehicle, I reccomend to NOT go to victory Subaru in somserset, New Jersey. Theyll do anything to get you a vehicle, try to be your "friend" and then once the sale is made they never speak to you again even if they see you walk on by. Sold us a car with no oil, claimed they checked the car for leaks and all, and then a leak was found a week later. Then after 3 months of having a vehicle the engine started knocking and now they wont cover. Not answering phone calls, throwing us in circles. So, stuck with a vehicle with a body, but a non working engine that is estimated $7000 to fix. They did tell us though to pick up our vehicle with a tow truck though because one less car in their lot, right? That's all that matters to them. So now theres a car payment that needs to be paid every month, plus an engine to be fixed on a car that was just purchased. More

Excellent service We have had 3 Subarus and I’d never go anywhere else for service. This team of service managers is helpful and informative and we have had excellent s We have had 3 Subarus and I’d never go anywhere else for service. This team of service managers is helpful and informative and we have had excellent service. More

Excelent Service Good service and mechanics are Pro's. Completed service on time and explained everything what they did, and also recommended the service required for Good service and mechanics are Pro's. Completed service on time and explained everything what they did, and also recommended the service required for the car. More

Worry free service I had to get a new windshield installed on my 7 month old WRX last week; Tracy made sure there was a loaner car waiting for me when I dropped my car o I had to get a new windshield installed on my 7 month old WRX last week; Tracy made sure there was a loaner car waiting for me when I dropped my car off, and ensured that all of my requests were fulfilled (I'm a very picky person when it comes to my vehicles). She was an absolute pleasure to deal with. More

Wonderful and professional service Getting an appointment was timely, service fixing my air conditioner excellent with service friendly and professional, and a free car wash to boot. I Getting an appointment was timely, service fixing my air conditioner excellent with service friendly and professional, and a free car wash to boot. I will keep coming back to Victory Subaru to have my Forester serviced. More

Great Customer Service The Customer Service was great, service was fast and excellent. Customer service was polite and explained everything to me in a way I did understand. The Customer Service was great, service was fast and excellent. Customer service was polite and explained everything to me in a way I did understand. I had a free ride home whilst my car was been serviced and They picked me up right when my car was ready. More