Victory Subaru
Somerset, NJ
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Car shopping is always a long stressful day, Jennifer made it easy. I felt comfortable and really appreciated how they made sure it was a smooth process. made it easy. I felt comfortable and really appreciated how they made sure it was a smooth process. More
Dealership was clean. Everyone said hello just in passing even after you were working with a salesperson. Service manager answered all of our questions regarding maintenance (my husband is a car guy passing even after you were working with a salesperson. Service manager answered all of our questions regarding maintenance (my husband is a car guy). Another sales person helped me set up my blackberry so I could start to use the Bluetooth option while our saleperson finished her paperwork. The dealership has an overall "Teamwork" attitude. Nice to see in today's business atmosphere!! More
I gave Victory Subaru this rating because for me I was looking to trade my car in for a subaru. I chose this place because my girlfriend traded her jeep cherokk for a subaru impreza sport. my car is old looking to trade my car in for a subaru. I chose this place because my girlfriend traded her jeep cherokk for a subaru impreza sport. my car is old and i rather drive hers. When trading her car in she spoke with the sales woman there Jennifer Piechota so thats who I wanted to see as well. After test driving the cross trek (in orange) I felt very in tune with Jennifer's information and saleswomanship. I felt comfartable and was very excited to finally be getting a newer car. The experience was great and it didnt take long. If interested in getting a subaru for your first time or trading a car in , I'd check this place out and if she's availble try to talk with Jennifer Piechota. Tell em Jason Morris sent you. More
Victory Subaru in Somerset was exactly the type of dealership that all dealerships should strive to be! I was looking for a specific Forester, and Vic the Sales Manager bent over backwards to find it dealership that all dealerships should strive to be! I was looking for a specific Forester, and Vic the Sales Manager bent over backwards to find it for me. They are thoroughly professional in all they do. More
I just happened upon this dealership (Victory Subaru) through an Internet search. I was looking for a particular color/option equipped Subaru Crosstrek and none of the car dealerships in my immediate a through an Internet search. I was looking for a particular color/option equipped Subaru Crosstrek and none of the car dealerships in my immediate area had what I wanted. Victory Subaru in Somerset, NJ had the car I was interested in. I made contact with the Internet Sales Manager Eric Cake and he went out of his way to confirm that the vehicle was both in stock and had the options I wanted. He was very personable and did not pressure me to come in. Because of his professionalism, I chose to drive about 40 mins to this dealership rather than continue dealing with ones located less than 15 mins from my home. When I got there, Eric greeted me in a genuinely friendly manner and turned me over to salesman, John Shin. John was a very friendly and sincere person who did not use any pressure tactics while I checked out and test drove the car. John was down to earth, sincere, and knowledgeable about the product. Because I was able to view and drive the car without distraction or pressure, I could really focus on the car and how it performed. I then sat down with John and began negotiating the price, terms, etc. (This is the first NEW car I ever purchased and the thought of how the process was going to play out was something I had always dreaded, but in a reasonable amount of time, I drove away with a new car, a great service contract, and a relationship with an excellent car dealership.) The next day, I contacted Victory Subaru about adding two body options to my car and was informed that because I had purchased the vehicle from them, I would receive a discount on the price. The representatives in the service department were very friendly over the phone and were very accommodating. I made the appointment for the next day. I spent several weeks researching different makes/models of cars, visited many dealerships, spoke to many different salespersons, and it was after visiting Victory Subaru that I finally felt comfortable making this purchase. Up until my visiting this dealership, actually "buying a car" did not feel "right". More
Another very satisfied customer. They beat the best competitor's price. Bill Powel was very professional. Closing the deal went exactly how it should go according to what we have agreed on. No tricks, competitor's price. Bill Powel was very professional. Closing the deal went exactly how it should go according to what we have agreed on. No tricks, no gimmicks. Look for Mr. Powel of Victory Subaru and experience a very pleasant buying experience. No wonder my family members go to him for their car needs. More
Just wanted to write that this dealership is awesome. I drove 60+ miles to the dealership from PA for the purchase of my 2008 WRX STi. I was worried I was going to drive there for nothing. Since I don't ha drove 60+ miles to the dealership from PA for the purchase of my 2008 WRX STi. I was worried I was going to drive there for nothing. Since I don't have the best credit in the world, I had a co-signer help me obtain the car I wanted. They knew this before I arrived there. They treated no different than any other customer that came in the door. They helped me obtain the car I came to get. I was able to drive away with it the same day. They worked with me on my trade and the purchase of the STi. Everybody was very professional and curtious. My salesman, Joe, was great. Had a great personality and made the car purchasing experience easy. Eric, the Internet Sales Manager was fantastic. He had a smile on his face from the moment I arrived and the moment I left. He followed up with me 2 days later by phone and e-mail about how I'm liking my purchase. Not just Joe and Eric, everyone who I spoke with was very nice and easy to talk to. I read reviews about this place AFTER the purchase of the car. I did not want to go in with a bad taste walking in the door. It may or may of detered me from making the 60+ mile drive to Victory Subaru. But after being one of their customers, don't listen to the negative feedback you may have read. My salesman Joe was so busy the day I was in, he alone sold quite a few cars that day. So if this place is as bad as some may of experienced, I cannot see what they are talking about. It's not a big dealership, but they are class all the way. There is a Subaru dealership 10 minutues down the road from me, they are 5 times the size of this place and I hear more bad than good. I did not want to do business there, I decided to go to Victory. I wanted to thank everybody at Victory for the wonderful experience. The STi is great and I appreciate all the hard work you guys did to get me behind the wheel of the car. More
I want to say a heartfelt thanks to Jennifer for her being such a wonderful sales person,. I take this opportunity to congratulate her and would recommend Victory Sabura, to anyone who wishes to buy ca being such a wonderful sales person,. I take this opportunity to congratulate her and would recommend Victory Sabura, to anyone who wishes to buy cars. More
I have never left a dealership with such a bad taste in my mouth. Typically, salespeople are friendly, knowledgable and take a sincere interest in your car needs knowing that you are going to be spending my mouth. Typically, salespeople are friendly, knowledgable and take a sincere interest in your car needs knowing that you are going to be spending a lot of money with them. Victory Subaru is the complete opposite. Although Jennifer was very nice, the rest of the employees were just wasting time and being distracting during the sales process. The sales manager did not take into account any of my concerns with the used vehicle I was buying and gave me the run around. I did not appreciate their unprofessional attitude and rude demeanor; this did not make me want to buy a car there which is unfortunate because their prices are good, I am attributing this to the fact that they badger their customers and offer very little for a trade in vehicle. I urge people not to give them business and I hope Subaru gets wind of this and removes them as a dealer of their respected brand. More
Purchased a vehicle from Victory Subaru. Had a very pleasant experience with Bill Powell. Never felt pressured, he was very knowledgeable, and we negotiated a deal to get the tires and wheels I wanted pleasant experience with Bill Powell. Never felt pressured, he was very knowledgeable, and we negotiated a deal to get the tires and wheels I wanted on the vehicle. So far service department seems good too but only have been there once! More