Victory Subaru

Love my new Impreza My husband and i have been Subaru owners since 1993. We were very happy with our previous dealer (in Somerset NJ), but they changed hands recently, an My husband and i have been Subaru owners since 1993. We were very happy with our previous dealer (in Somerset NJ), but they changed hands recently, and didn't know what to expect from the new dealer. We were pleasantly surprised with the friendly atmosphere and high level of customer service the staff at Victory Subaru showed us. I got an excellent deal on my new Impreza, which is the best one i have had yet. Bill,Vik,Steve, Gino, and the rest of the staff were all great. We highly recommend Victory Subaru, especially our sales rep (and manager) Bill Powell. Keep up the great work! More

Exceptional Service Tony was very effective and very patient with me,granting me exceptional service. Even though i did not purchase a vehicle, I learned much more and wh Tony was very effective and very patient with me,granting me exceptional service. Even though i did not purchase a vehicle, I learned much more and when i do go back to VS, i will seek him out for his great assistance, that any of the employees can learn more from. More

Friendly and professional service We had a pleasant buying experience. Tony was informative, courteous and professional. Most importantly, made us feel comfortable without any pressur We had a pleasant buying experience. Tony was informative, courteous and professional. Most importantly, made us feel comfortable without any pressure to make a purchase. More

Loved my experience Very nice and friendly. Very impressed. Would def recommend Subaru. Tony was very kinda. And guided me thru the car I wanted. Very impressed. Love my Very nice and friendly. Very impressed. Would def recommend Subaru. Tony was very kinda. And guided me thru the car I wanted. Very impressed. Love my car. More

VICTORY SUBARU IS NUMBER 1 I came into victory Subaru my first time being interested in the 2014 forester and the 2014 outback but did not know for sure so then right when i wal I came into victory Subaru my first time being interested in the 2014 forester and the 2014 outback but did not know for sure so then right when i walked in sales consultant tony approached me right away with a warm smile welcoming me into victory Subaru and then i went ahead and told him my situation. tony then took me to the outback which was already in show room so he took his time showed me inside and out of outback which i really liked. Then tony took me to the forester which was also in the show room and again went over the whole car. i liked more of the forester because of how tony explained to me that forester has more head space which i was looking for. over all my experience was just absolute exceptional and i recommend this dealer ship to everyone!! the sales manager Gino was also very nice and warming and treated me as if i was at home bringing me water and etc which i felt was very important because not many dealerships do that .. all in all my experience AT VICTORY Subaru was fantastic .. thank you tony and Gino for your guys support :-) More

Satisfied customer I stopped by Victory Subaru the other day looking to purchase a used car and was affiliated with the salesman Tony there. I was just there to open up I stopped by Victory Subaru the other day looking to purchase a used car and was affiliated with the salesman Tony there. I was just there to open up my options on what kind of car would best suit me and fit in my budget. Tony really helped narrow my decision down and had the patience and knowledge to help me. I was 100% satisfied and highly recommend this dealership with Tony as your salesman. More

2nd time around as good as the first I loved my 2005 Outback,purchased here, and returned to this dealership when it was totalled. I received friendly but unintrusive help from many staff I loved my 2005 Outback,purchased here, and returned to this dealership when it was totalled. I received friendly but unintrusive help from many staff members as I browsed the new models inside and outside on the lot. Jenny took me for my test drive and when I decided to buy, made sure that the coordination between my insurance, Subaru and MVC went smoothly. I was kept promptly informed via email and phone as the documents arrived and pickup/purchase was negotiated. This was great, as I changed my mind about how I wanted to finance in the middle of the process. I liked that I got introduced to the staff--the receptionists, the other salespeople, Gino the financier, the guys in the service area. Jenny helped me make initial service appointments and everyone made me feel like I was welcome to drop in anytime for a coffee & a chat. More

Subaru WRX John Shin at Victory Subaru is great. I went in to purchase a WRX and he made the whole experience easy an enjoyable. I love the car and don't have an John Shin at Victory Subaru is great. I went in to purchase a WRX and he made the whole experience easy an enjoyable. I love the car and don't have any regrets. It handles great and I love the all-wheel drive. I recommend anyone interested in a new Subaru go to Victory and visit John. You won't be disappointed! More

Real waste of time Tony and his boss, who could be bothered to come over and speak with us really missed the boat. They were so concerned with meeting my trade in asking Tony and his boss, who could be bothered to come over and speak with us really missed the boat. They were so concerned with meeting my trade in asking price, they forgot to sell me a car. I would have been willing to work it out on my end, but they didn't seem eager to make a sale. If I sold like that, I would have a client in the world. Really unfortunate, but I'll buy a Subaru. It will just be from another dealer. More

CHEAP PLOYS TO CON CUSTOMERS. DO NOT DO BUSINESS WITH CARLOS Please BE CAREFUL if you choose to do business with Victory Subaru (CARLOS ORTIZ- Internet sales manager) Victory Subaru (Carlos) informed us that Please BE CAREFUL if you choose to do business with Victory Subaru (CARLOS ORTIZ- Internet sales manager) Victory Subaru (Carlos) informed us that they have an anniversary promotion of 0% financing on all Subaru models along with free navigation and a price match guarantee. Carlos convinced us to drive 80 miles to their dealership and avail of this offer. Before getting there, I called to ensure that the specific car we wanted was in stock and we were told it was. Carlos also informed us that they could beat or match any price and give us the 0% financing for at least 48 months considering we were top tier credit. Upon getting there almost 2 hours later at our appointment time, Carlos was not at the dealership and we were told then that the car was no longer in stock. Knowing that we were driving for 2 hours ,nobody had the courtesy to call and inform us of this. We were then told that they would no longer match or beat the price (we had a written email from another dealership) and could only do the zero percent financing for 12 months in-spite of having top tier credit. We had a really terrible experience as this was a cheap 'salesman' gimmick to con us into coming to the showroom hoping to close the deal. Despite going through this ordeal they didn't seem apologetic or neither did they make any exception to even 'match' the price or make up in some way. We obviously walked out of there without buying the car, so PLEASE BE MINDFUL before you deal with Victory Subaru and CARLOS ORTIZ. More