Victory Subaru

Awesome Experience! Victory Subaru is the place to go! Very satisfied with the customer service I received and how welcoming everyone was when you enter the dealership. Victory Subaru is the place to go! Very satisfied with the customer service I received and how welcoming everyone was when you enter the dealership. Unlike other places I've walked into previously, I was not hauled by all the salesmen. I was welcomed at the front door and was approached by a single salesman. Louis Hernandez was very informative and was very patient with us as we asked him several questions being that it was our first Subaru purchase. He went the extra mile by giving us the satisfaction every customer should have when purchasing one of the next big investments. I am very pleased my with my new 2016 Subaru Crosstrek! Thank you for the great experience and will definitely come back for another in the future. More

A+ IN CUSTOMER SATISFACTION !! BEST DEALERSHIP WHEN TO COME CUSTOMER SATISFACTION !! The managers Jose and Jesus are stand up guys and so their best to address any concern you ha BEST DEALERSHIP WHEN TO COME CUSTOMER SATISFACTION !! The managers Jose and Jesus are stand up guys and so their best to address any concern you have..LOUIS was my salesman,cool guy and didn't pressure you into buying and real up front on getting you a fair deal.Also dealt with Chris the service manager is excellent .I had one of the speaker covers pop up on the dash and he made sure it was fix and ordered me a new piece.. I have bought cars from Lexus of Edison, Ray catena Infiniti , Honda of freehold , Open road Honda , Brad benson and this is by far One of the best dealerships who it comes to customer service and customer satisfaction . The "new" management really goes above and beyond to make every customer 100% satisfy with their purchase. They understand what most dealerships seem to miss, that's is all about customer satisfaction even after the sale. I had a on going issue where I felt I was "scammed" into purchasing cilojet and nitrogen when I ask I didn't want it and the old finance manager put in the contract with out itemizing it and he even told me that I wasn't charged for it Not until I got home and look at the number I saw something didn't add up.. The old manager Vic just played games telling me that it we would have to wait for Ryan the old finance manager because he did the deal .Ryan was never around, and just recently both Vic and Ryan were left go ,wonder why... More

Service department rights a wrong - very professional mgmt I had an issue with some service performed on my vehicle. When I brought it to the attention of the service manager. He dealt with it a very professio I had an issue with some service performed on my vehicle. When I brought it to the attention of the service manager. He dealt with it a very professional manner. He communicated with me immediately and addressed the issue to my satisfaction. Top notch service manager and I will continue to get my 2 vehicles serviced at Victory because they handled my situation the right way. The service department goes out of the way to accommodate and get you scheduled when they are booked for the day. Kudos to them! More

Used car purchase - 2004 Forester The whole process of buying my used Subaru Forester was quick and painless. Everyone was very helpful and made sure that the vehicle was up to date wi The whole process of buying my used Subaru Forester was quick and painless. Everyone was very helpful and made sure that the vehicle was up to date with the required maintenance before the sale. In regards to a used car purchase, that is incredibly important so I am extremely satisfied with this overall experience. I would definitely buy another car here again and I will recommend this dealership to anyone who's in the market for a new or used Subaru. More

Subaru saved my life and got a new one from Victory Subaru The staff was very helpful and patient guiding us thru process of replacing our Subaru for a new one. The Subaru that was totaled saved my life. The staff was very helpful and patient guiding us thru process of replacing our Subaru for a new one. The Subaru that was totaled saved my life. More

Excellent Experience I purchased a new Subaru Outback from this dealership and I was pleased with every aspect of the process. My salesperson (Louis) was smart, straightfo I purchased a new Subaru Outback from this dealership and I was pleased with every aspect of the process. My salesperson (Louis) was smart, straightforward, polite and got me the deal I wanted. I received a very fair trade in. This is a small dealership that clearly values individual attention to their buyers. More

Outstanding Experience!! My first contact with Victory Subaru was with Lorena, who was professional, knowledgeable and a woman of her word. I was then introduced to salespers My first contact with Victory Subaru was with Lorena, who was professional, knowledgeable and a woman of her word. I was then introduced to salesperson Michele. When she discovered the car I came to see was already sold and saw the disappointment on my face, she quickly sprung into action and turned my frown upside down and found me a car I absolutely love! There was no pressure, just an eagerness to talk with me about Subaru, a topic she knows very well. Other Victory Subaru personnel (Gino, Steve & Robert in sales and Chris in the service department) just added to the wonderful dealership experience. Thank you Victory Subaru!! It's an absolute pleasure doing business with you.. All roads do lead to Victory. More

Car buying experience I am giving them a good review only because the salesman i dealt with (Tony Z.) was exceptionally nice and helpful. I was disappointed with the deale I am giving them a good review only because the salesman i dealt with (Tony Z.) was exceptionally nice and helpful. I was disappointed with the dealership, otherwise. When calling, the customer service was rude, as was the business manager. I would only do business with them again if i could guarantee i'd work only with Tony. More

Just the way you want it Michele provided us with all of the information we needed several times in order for us to make an informed decision decision about the Outback that w Michele provided us with all of the information we needed several times in order for us to make an informed decision decision about the Outback that we ordered. She always did her job with a very pleasant manner. I would and I have recommended her and Victory Subaru to a very close friend whom I expect will buy a car from Michele and Victory. It took awhile for the car to come but arrived in the timeframe promised. More

Excellent experience i had a very good experience when i went in for a new car. the friendly and helpful staff made the process very easy for me. i would definately recomm i had a very good experience when i went in for a new car. the friendly and helpful staff made the process very easy for me. i would definately recommend Victory Subaru to anyone looking for a new or used car. More