Victory Subaru
Somerset, NJ
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Much better experience than expected! I was expecting a long, drawn out, and quite frankly, aggravating process to purchase my new Forester, but I was presently surprised at Victory Subar I was expecting a long, drawn out, and quite frankly, aggravating process to purchase my new Forester, but I was presently surprised at Victory Subaru! I live closer to Flemington Subaru, but decided to go to Victory in Somerset and was very happy I did. The initial experience in the lot was not the typical high pressure sales tactics. My salesman, Mario, was very friendly, able to answer all of my questions, and went through the effort to go over to a satellite lot to bring back the exact car, color & trim level, I wanted to test drive. Mario was able to explain the features of the car from safety to comfort. Then came the actual sale experience. Again, pleasantly surprised there were no high pressure sales tactics or haggling. I got the price I was looking to pay at the awesome rate of 0% for 63 months. Then comes the dreaded waiting... where I've been in dealerships for 5-6 hours in the past. Surprisingly, I did not wait long at all, the entire experience (from browsing to driving away in my new car) was under 3.5 hrs! During the times when I did wait I was able to speak with Sarah in reception. She is very friendly and also helpful. She showed me where I can relax and enjoy some refreshments; coffee, water, donuts, popcorn, chips, etc. She was also able to quickly provide any email addresses or fax numbers that I needed for my car insurance company. Overall, a GREAT experience and I will be coming back when my daughter gets her license in 2 yrs! Not just for the super safe, comfortable, and great looking vehicles, but for the experience itself! Thank you Victory. More
Excellent dealership Our salesman Leo was extremely helpful and made the lease process quick. Our daughter loves her 2018 Impreza and we have peace of mind that it comes w Our salesman Leo was extremely helpful and made the lease process quick. Our daughter loves her 2018 Impreza and we have peace of mind that it comes with AWD. More
Room for improvement Despite the staff’s friendliness, Most are new and we’re unable to answer my questions the first time I asked them. Rather than find the answers for Despite the staff’s friendliness, Most are new and we’re unable to answer my questions the first time I asked them. Rather than find the answers for me, often, I was referred to someone else, who also did not always know the answer is the first time. More
Great Experience Shopping for a new car, I came across Victory Subaru. The experience of the car buying process was excellent. The service provided by the staff was aw Shopping for a new car, I came across Victory Subaru. The experience of the car buying process was excellent. The service provided by the staff was awesome. They showed me around and helped me pick the trim, color, and model the car that I was searching for. Overall would definitely recommend this dealership to anyone looking to buy a Subaru. More
Thumbs Up! As a repeat customer of Victory Subaru, it gives me strong satisfaction knowing that my loyalty is appreciated. My preferred way of doing business is As a repeat customer of Victory Subaru, it gives me strong satisfaction knowing that my loyalty is appreciated. My preferred way of doing business is to state what will work for me and that I like to think a deal through before I commit. With that being said, the Sales Representative, Leo, was considerate and paid attention to what I was requesting. He was patient, informative and very responsive to all of my concerns. In the process of working with Leo, I had multiple positive interactions with the support staff at Victory; Sarah, Michele and Paula. It was a pleasure to be involved with the wonderful people at Victory- very positive all around! More
Great Purchase experience Steven Schwartz was the man who help us get a good deal on a used Outback. He was very helpful answering questions and never pressured us about buyin Steven Schwartz was the man who help us get a good deal on a used Outback. He was very helpful answering questions and never pressured us about buying or not buying the car. I would buy another car form Victory if Steven is the man we deal with More
Thanks Sergio for your patience We recently returned to Victory Subaru to look for a used vehicle for our son. The fact that they had so many, made it easy for him to find exactly wh We recently returned to Victory Subaru to look for a used vehicle for our son. The fact that they had so many, made it easy for him to find exactly what he wanted. Sergio led him in a search that would let him find exactly what he wanted. When his face lit up with a smile that would light the entire block, Sergio knew that he found what he wanted. Thanks to Sergio having the patience to work with him, he is now a happy owner of a used Jeep. More
Subaru Forester First of all a big thanks to Victory Subaru in Somerset NJ and to my salesman Sergio Ramirez....No pressure dealership, he was very patient since I lo First of all a big thanks to Victory Subaru in Somerset NJ and to my salesman Sergio Ramirez....No pressure dealership, he was very patient since I looked and drove quite a few...I love the Forester, its quick, stylish a great value....You can't go wrong with a Subaru or Victory Subaru. Thanks again to Sergio and the whole dealership More
Wonderfully Professional From the salesman, to the general manager, financial department and receptionist....Everyone listened and helped me have the best car experience I ha From the salesman, to the general manager, financial department and receptionist....Everyone listened and helped me have the best car experience I have had in at least 30 years! Thank you to the entire team for providing a car that checked ALL the requirements on my list and more. More
Cocky Sales Staff First visit salesman quoted price higher than advertised price and said it was the lowest he could go. I tired a second visit and sales manager appea First visit salesman quoted price higher than advertised price and said it was the lowest he could go. I tired a second visit and sales manager appeared too cocky. More