
Victory Subaru
Somerset, NJ
Filter Reviews by Keyword
By Type
Showing 881 reviews
Easy to deal with and no "high pressure" Excellent, knowledgeable and friendly sales and service staff. Just bought our 3rd vehicle from them today! Highly recommended. Chris Sisco in sales w Excellent, knowledgeable and friendly sales and service staff. Just bought our 3rd vehicle from them today! Highly recommended. Chris Sisco in sales walked us through all the bells and whistles on our new 2018 Outback. Entire team there is awesome with "shout outs" to Andre in finance, Sarah at the front desk and Alan in service. More
Could not have entered a more professional dealership My experience at this dealership was nothing less than perfect. My salesman, Rich Rodriguez, was extremely professional, knowledgeable about the produ My experience at this dealership was nothing less than perfect. My salesman, Rich Rodriguez, was extremely professional, knowledgeable about the products he was selling, catered to my needs, and matched me with a vehicle that I will have for many years to come. My financial situation prevented me from getting the vehicle right away, but Rich worked with me every step of the way and ensured that everything was taken care of before I walked out with the keys to my Subaru Forester. Definitely recommend this dealership, and especially Mr. Rodriguez, to any prospective car owner. More
Great Sergio Ramirez is a great salesman. Very knowledgeable of the different models and features of all the cars I looked at. He was patient helping me fin Sergio Ramirez is a great salesman. Very knowledgeable of the different models and features of all the cars I looked at. He was patient helping me find the car that was perfect for my needs. I bought the Subaru Crosstrek 2.0i and I love it! More
Great I recently bought a 2018 Subaru wrx and Sergio had helped me pick out the one that I was looking for from the many wrx they had in their inventory. I recently bought a 2018 Subaru wrx and Sergio had helped me pick out the one that I was looking for from the many wrx they had in their inventory. More
Amazing Shady is an awesome salesman. Very honest and very open with all options. My sister a top of the line deal with the used Hyundai she has bought. Shady is an awesome salesman. Very honest and very open with all options. My sister a top of the line deal with the used Hyundai she has bought. More
Overall Great Experience I just had my first ever experience leasing a new car at Victory, and I can't recommend the place highly enough. The staff I met (from sales to financ I just had my first ever experience leasing a new car at Victory, and I can't recommend the place highly enough. The staff I met (from sales to finance to administration) was courteous, friendly, and most importantly, not pushy. And they actually seemed glad to be there. Steve Schwartz, the sales rep who assisted me, was genuinely warm and obviously cares about making and keeping his customers happy. He made me feel comfortable from the start. He was extremely knowledgeable and didn't put any pressure on me during the process. So now I've got a sweet new car, and I don't feel like I had to get screwed to get it. We'll be going back to Victory in a couple of weeks to get a car for my husband. More
Small dealer, big on service! I did not want to buy a new car (my previous vehicle was totaled in an accident). Having heard nothing but good things about Subarus, I went to Victor I did not want to buy a new car (my previous vehicle was totaled in an accident). Having heard nothing but good things about Subarus, I went to Victory Subrau on whim. Needless to say, I had a great experience. Go see Rachid! He treated me with respect and had the most patience with me during my auto shopping experience. Rachid did not fit the typical "car salesman". No pressure, no tactics, no agendas... In fact, I found a great deal for a different car at a different dealer, but the salesman was so aggressive and overbearing that I did not want to give him my business. If you need a car and like Subraus, please go to Victory Subaru. They are attentive, friendly, and will not steer you wrong. Again, go see Rachid!!! More
Leased my 5th Subaru from Victory I've been a customer of this dealership since it had a different name (Somerset Subaru) and was under different management. The one constant through I've been a customer of this dealership since it had a different name (Somerset Subaru) and was under different management. The one constant through the changes has been great customer service. With all the dealerships that sell the same cars, customer service is the variable that keeps me coming back to Victory. Rich Rodriguez, our salesman, was friendly and helpful. He definitely wanted to sell us a car, but did not give us a lot of doubletalk and pressure. He listened to my wife and I as we described what we needed in the way of a car what we needed in the way of a price. He worked to get us a good deal on a great car, a 2018 Cross Trek. Based on our positive experience today, my wife and I will continue to be customers of Victory Subaru long into the future. More
Excellent experience purchasing my first car This was my first time purchasing a car and I am very happy I chose Victory Subaru as my dealership. Paula and Rachid made the process run smoothly an This was my first time purchasing a car and I am very happy I chose Victory Subaru as my dealership. Paula and Rachid made the process run smoothly and were very courteous, patient, and beyond helpful throughout the entire ordeal. They were extremely knowledgeable while at the same time being fun and charismatic. I have heard plenty of stories of aggressive salesmen/women and people feeling bullied into making an unfair deal, but you won't find anything remotely close to that here! Not only Paula and Rachid but every staff person I spoke with was warm and inviting, making sure all of my needs were met and that I was getting the best deal possible, which I did, and which would have only been possible had I come here. Overall I had an excellent, 5-star experience, thanks to the wonderful staff at Victory Subaru. More
Amazing 1st Time Buyer Experience!! This was my very first time entering a dealership shopping for a car and I am beyond grateful that this was my first choice dealership. I always thoug This was my very first time entering a dealership shopping for a car and I am beyond grateful that this was my first choice dealership. I always thought car salesmen and those who work at a dealership are "pushy" and do everything possible to nickel and dime you for everything that you have, but at Victory Subaru that was not the case. They are the opposite of "pushy" and the entire staff was willing to help me and answer all of my questions. I inquired about a Crosstrek through Victory Subaru's online chat and I was helped by Louis who was able to schedule a test drive at a time that was best for me. Entering the dealership, I was greeted by Sarah the receptionist who was sweet and lovely. Then I proceeded to work with Rachid the salesman. He was very pleasant to work with and extremely honest with me throughout this entire process. I was interested in a Crosstrek and before I test drove it, Rachid gave me a detailed break down on all of its safety features, which only validated my decision in choosing a Subaru. Two days later, I went to the dealership with more questions, which were gladly answered by Rachid and Manny who further assisted me. Being that this was my first time buying a car, I had tons of questions and it was a stressful event, I've never experienced before. After deciding on a car and signing the documents, I was then greeted by Andre, who was in charge of warranty. He was also very honest with me and gave me many options that were suitable for my budget. As I mentioned above, this was a no pressure environment, which really made me feel comfortable in making this purchase decision. Victory Subaru and its staff are professional, friendly, and welcoming, who truly surpassed my needs and expectations. Update: I went back 3 days later to provide staff with proper documentation for my trade in and I was greeted by everyone, which made me feel appreciated. I look forward to doing all business with Victory Subaru and I am so glad that I didn't go anywhere else!! More