
Victory Subaru
Somerset, NJ
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Awesome On 8/10/2019 my wife and I went to Victory Subaru to buy our 4th vehicle from the dealership. We were met at the door by Chris Sisco .Chris made it ve On 8/10/2019 my wife and I went to Victory Subaru to buy our 4th vehicle from the dealership. We were met at the door by Chris Sisco .Chris made it very easy and enjoyable to buy the car.. He is a very well informed salesman and his knowledge of the vehicle was amazing.In only a little time we were driving off the lot in the car we wanted. Thanks Chris More
Great experience at Victory Subaru & Tracy Lambert I had a great experience at Victory Subaru's service department. Special shout out to Tracy Lambert for taking care of our 2013 Subaru Impreza. We h I had a great experience at Victory Subaru's service department. Special shout out to Tracy Lambert for taking care of our 2013 Subaru Impreza. We had a transmission issue, and Tracey had one of the master technician's Jeff do a ride along and check out the car. I didn't feel rushed, and he spent a good amount of time trying to diagnose what was going wrong. In the end, they both really went out of their way to help me walk away satisfied. Tracy always does her best to make sure I have a loaner car, and sends frequent text message updates about the service being done. It's really hard nowadays to find a dealership that still tries to provide great customer service, and Victory Subaru made me feel like I was being taken care of the same way a luxury brand like Lexus would. You will see multiple reviews about Tracy's service, and I can also vouch for that. Thanks Tracy for everything! Victory Subaru is lucky to have a kind service rep like you. More
Excellent Across the Board Victory Subaru in Somerset is an excellent place to go when you're looking for a new or used car. The location is clean, organized, and accommodating Victory Subaru in Somerset is an excellent place to go when you're looking for a new or used car. The location is clean, organized, and accommodating but more importantly the people there are transparent and helpful. We worked with Chris as our sales consultant and he is an absolute pleasure to work with. He is incredibly thorough and precise when explaining everything from the features of a car to the financing process and ensures you are aware of your options and understand everything every step of the way. I highly recommend him if you are a first time buyer or are anxious or unfamiliar with how to buy or lease a car. Michael dealt with the more financial aspect of the car buying process and is also an excellent employee here. Again, we found nothing but transparency and especially liked how he advocated for us while figuring out the details of our plan. Victory Subaru operates with the customer in mind and employs fantastic people who understand the nuances of getting a new car and are willing to go above and beyond to help you find and attain the best fit for you. More
Very helpful and friendly staff I had to bring my car in twice, once for service and a recall and again to replace a part, both times the staff were very helpful and friendly, especi I had to bring my car in twice, once for service and a recall and again to replace a part, both times the staff were very helpful and friendly, especially Tracy. They fixed my bent key without me even asking and free of charge. They replaced my bumper and the body work looked great, would definitely recommend. More
Great service experience! Everyone was very accommodating and efficient -- especially Tracy, who helped us get both of our cars serviced within hours, gave us a loaner car, and Everyone was very accommodating and efficient -- especially Tracy, who helped us get both of our cars serviced within hours, gave us a loaner car, and made sure we could pickup our car at a time that was convenient for us. Cars are now running great. Highly recommend Victory Subaru! More
Great service! Accommodating and efficient service! Everyone we interacted with for our car servicing was polite but Tracy was particularly helpful. Cars were ready Accommodating and efficient service! Everyone we interacted with for our car servicing was polite but Tracy was particularly helpful. Cars were ready for pickup within hours. Highly recommend Victory Subaru! More
Tracy Lambert was great Tracy Lambert was able to help me fix both my condenser and compressor in a timely manner, as well as get me a loaner car with little notice. She was Tracy Lambert was able to help me fix both my condenser and compressor in a timely manner, as well as get me a loaner car with little notice. She was also able to get all of the grime off my Crosstrek when normal means wouldn't work. Thanks again. More
Service fit for a king The service department helped me out when I had an emergent situation with my windshield and needed a loaner. The staff was courteous and flexible in The service department helped me out when I had an emergent situation with my windshield and needed a loaner. The staff was courteous and flexible in scheduling the drop off and pick up. More
Easy, great servicing experience! This was the first time I brought the car in for servicing- my husband usually does it. Tracy was extremely helpful, explained what needed to be done This was the first time I brought the car in for servicing- my husband usually does it. Tracy was extremely helpful, explained what needed to be done to my car, and showed me where I could choose drinks and snacks while I was waiting until the servicing was completed. Before I knew it, my car was ready to go. More
routine maintenance Easy to schedule service online, quick turnaround for routine maintenance like oil changes and loaner cars available; concierge service upon check-in; Easy to schedule service online, quick turnaround for routine maintenance like oil changes and loaner cars available; concierge service upon check-in; service staff is very friendly; remodeled facility is very convenient More