Victory Subaru

Great service Every experience I have had at Victory Subaru has been professional and I am at ease when my car is left there for service purposes Every experience I have had at Victory Subaru has been professional and I am at ease when my car is left there for service purposes More

Changed oil did recall and lost my rear view camera I had an appointment on August 24 2019 at the Victory Subaru NJ office (in Somerset) with my Subaru Forester 2012. I simply wanted an oil change and d I had an appointment on August 24 2019 at the Victory Subaru NJ office (in Somerset) with my Subaru Forester 2012. I simply wanted an oil change and do a regular routine service for my car. About a month ago after a parking lot accident caused by initial absence of rear view camera in the vehicle I had to do a car improvement: I purchased all what’s needed for a new rear view camera at/through Best Buy and had them installed it (Geek Squad). It cost me about 500$. When I came to the Victory Subaru Service for the service I needed dealer representative told me that I had a pending passenger air bag replacement/fix recall and so I agreed to have the recall work done the same day. I picked up my car close to the end of working hours and almost immediately noticed that my rear view camera was not working. I am not yet sure if it’s completely broken or has a minor issue : it seems to be working for a second and then the rare view image disappears , it goes black and the message ‘AV out:off’ appears on the screen. My complaint is not only the damage done itself but also about the fact that after I provided this info to the dealer representative through the SMS we used to chat throughout the day - it was like 10 min after the car pickup - nobody answered my SMS. I immediately called the Victory Subaru office by phone as well but nobody answered/ picked up the phone either. I wonder why. I am not a master in the area of radio or car electricity/electronics , but looks like contacts were broken in wires between dashboard and camera,or something like that. I called BestBuy regarding this, but they have time only in 2 weeks to look at this, so I am already in trouble as I just got used to rare view camera and it helps me to park a lot. Plus I suspect if anything else could be broken during the recall work but I just did not notice that yet. I never had problems like this before so I don't know who to blame here but my problem requires immediate attention and at least response to start with . Sincerely, Boris Galaev More

Bilal is the best! If you are on the market for a Subaru, I highly recommend stopping by Victory Subaru. The staff is friendly and knowledgeable and will work with you t If you are on the market for a Subaru, I highly recommend stopping by Victory Subaru. The staff is friendly and knowledgeable and will work with you to get you exactly what you want. Bilal made my car shopping experience delightful! He is extremely helpful and pleasant to work with. He truly deserves 10 stars!!! More

Best Experience Ever From start to finish, my experience at Victory was a breeze. I had an idea of what I wanted, but making a decision was tough, especially as someone sh From start to finish, my experience at Victory was a breeze. I had an idea of what I wanted, but making a decision was tough, especially as someone shopping by myself. Bilal helped me choose the car that was the right fit for me and my lifestyle... he never pressured me or made me feel like I had to settle for something less than perfect. Hands down best car-buying experience ever. Five stars for Victory — definitely buy your next car here, with Bilal! More

Old Reliable I have been using this dealership for over 10 years now, I'm on my 5th Outback. The dealership and the car are fantastic! I can highly recommend bot I have been using this dealership for over 10 years now, I'm on my 5th Outback. The dealership and the car are fantastic! I can highly recommend both! More

Great service. My husband I bought a 2005 Nissan Altima from Victory Subaru and are very happy with the service we received. Our salesman, Aaron Potocny, was great. My husband I bought a 2005 Nissan Altima from Victory Subaru and are very happy with the service we received. Our salesman, Aaron Potocny, was great. He was friendly and very helpful with all of our questions. He even researched a question we had about the car's power locks. I would definitely recommend this dealership and Aaron. More

Great service for Subaru Forester 2017. Nice people.. Great service for Subaru Forester 2017. Nice people and professional staff to handle all your queries. Taken care all queries. Car has been detailed Great service for Subaru Forester 2017. Nice people and professional staff to handle all your queries. Taken care all queries. Car has been detailed also. More

Extraordinary experience Bilal is a very enthusiastic person. Always chat with me even when he is doing all the documentations so I never get dulled while waiting for him. He Bilal is a very enthusiastic person. Always chat with me even when he is doing all the documentations so I never get dulled while waiting for him. He is also very patient. Because I am a foreigner so I don’t understand that much functions. He will explain to me as detailed as possible. More

Great experience! We had an excellent car buying experience at Victory Subary in Somerset NJ. Special thanks to Bilal, for his excellent salesmanship, courtesy and pati We had an excellent car buying experience at Victory Subary in Somerset NJ. Special thanks to Bilal, for his excellent salesmanship, courtesy and patience in helping us throughout the buying process. We will certainly consider this dealership again for our future purchases. More

New car purchasing experience Great dealership and sales consultant & GM. Our 1st purchase from this dealership has been a great experience.Dealing with Chris Cisco, Sales Consulta Great dealership and sales consultant & GM. Our 1st purchase from this dealership has been a great experience.Dealing with Chris Cisco, Sales Consultant was a very pleasant experience. He knows his stuff about Subaru vehicles. He was courteous and accommodating. A great vehicle and an equally good dealership. More