Victory Subaru

Great sales and service staff. Stand behind their product. Great place to do business. I bought a used Subaru Outback, and had a great purchase experience (fast friendly sales team, no surprises). When I g Great place to do business. I bought a used Subaru Outback, and had a great purchase experience (fast friendly sales team, no surprises). When I got the car home, I noticed a small problem with the driver side heater and a slow leak in one of the tires. I brought the car back the following day, and the service department fixed everything the same day with no charge. They even gave me a loaner (which I hadn't requested). It is great to do business with a dealer that stands behind what they sell the way that Victory does. More

great 5 star service from your staff and Tracy Lambert great customer service Every experience I have had at has been professional and I am at ease when my car is left there for service great customer service Every experience I have had at has been professional and I am at ease when my car is left there for service More

Service Department Nancy in the service department made sure that my services were covered under my warranty. She is very personable and patient. Thank you Nancy for all Nancy in the service department made sure that my services were covered under my warranty. She is very personable and patient. Thank you Nancy for all your help. I find the service department in general to be very knowledgeable and friendly. More

Professional, efficient, willing to negotiate From 1st internet contact with Jorge, to sales meeting with Bilal, Manager Anthony, Finance Vicki, the Victory Subaru experience was professional and From 1st internet contact with Jorge, to sales meeting with Bilal, Manager Anthony, Finance Vicki, the Victory Subaru experience was professional and efficient. I'm confident we got an excellent deal on price and financing terms. No hard sell, they listened to what we wanted, and made it happen. Bilal... thank you! You deserve a raise! More

Great service Every experience I have had at Victory Subaru has been professional and I am at ease when my car is left there for service purposes Every experience I have had at Victory Subaru has been professional and I am at ease when my car is left there for service purposes More

Changed oil did recall and lost my rear view camera I had an appointment on August 24 2019 at the Victory Subaru NJ office (in Somerset) with my Subaru Forester 2012. I simply wanted an oil change and d I had an appointment on August 24 2019 at the Victory Subaru NJ office (in Somerset) with my Subaru Forester 2012. I simply wanted an oil change and do a regular routine service for my car. About a month ago after a parking lot accident caused by initial absence of rear view camera in the vehicle I had to do a car improvement: I purchased all what’s needed for a new rear view camera at/through Best Buy and had them installed it (Geek Squad). It cost me about 500$. When I came to the Victory Subaru Service for the service I needed dealer representative told me that I had a pending passenger air bag replacement/fix recall and so I agreed to have the recall work done the same day. I picked up my car close to the end of working hours and almost immediately noticed that my rear view camera was not working. I am not yet sure if it’s completely broken or has a minor issue : it seems to be working for a second and then the rare view image disappears , it goes black and the message ‘AV out:off’ appears on the screen. My complaint is not only the damage done itself but also about the fact that after I provided this info to the dealer representative through the SMS we used to chat throughout the day - it was like 10 min after the car pickup - nobody answered my SMS. I immediately called the Victory Subaru office by phone as well but nobody answered/ picked up the phone either. I wonder why. I am not a master in the area of radio or car electricity/electronics , but looks like contacts were broken in wires between dashboard and camera,or something like that. I called BestBuy regarding this, but they have time only in 2 weeks to look at this, so I am already in trouble as I just got used to rare view camera and it helps me to park a lot. Plus I suspect if anything else could be broken during the recall work but I just did not notice that yet. I never had problems like this before so I don't know who to blame here but my problem requires immediate attention and at least response to start with . Sincerely, Boris Galaev More

Bilal is the best! If you are on the market for a Subaru, I highly recommend stopping by Victory Subaru. The staff is friendly and knowledgeable and will work with you t If you are on the market for a Subaru, I highly recommend stopping by Victory Subaru. The staff is friendly and knowledgeable and will work with you to get you exactly what you want. Bilal made my car shopping experience delightful! He is extremely helpful and pleasant to work with. He truly deserves 10 stars!!! More

Best Experience Ever From start to finish, my experience at Victory was a breeze. I had an idea of what I wanted, but making a decision was tough, especially as someone sh From start to finish, my experience at Victory was a breeze. I had an idea of what I wanted, but making a decision was tough, especially as someone shopping by myself. Bilal helped me choose the car that was the right fit for me and my lifestyle... he never pressured me or made me feel like I had to settle for something less than perfect. Hands down best car-buying experience ever. Five stars for Victory — definitely buy your next car here, with Bilal! More

Old Reliable I have been using this dealership for over 10 years now, I'm on my 5th Outback. The dealership and the car are fantastic! I can highly recommend bot I have been using this dealership for over 10 years now, I'm on my 5th Outback. The dealership and the car are fantastic! I can highly recommend both! More

Great service. My husband I bought a 2005 Nissan Altima from Victory Subaru and are very happy with the service we received. Our salesman, Aaron Potocny, was great. My husband I bought a 2005 Nissan Altima from Victory Subaru and are very happy with the service we received. Our salesman, Aaron Potocny, was great. He was friendly and very helpful with all of our questions. He even researched a question we had about the car's power locks. I would definitely recommend this dealership and Aaron. More