Victory Subaru

So we are a military family and at the time lived in Hawaii, we received orders to NY but knew we would be living in NJ, at the same time someone from the mainland bought an Outback Wilderness in Hawaii Hawaii, we received orders to NY but knew we would be living in NJ, at the same time someone from the mainland bought an Outback Wilderness in Hawaii and I would see if every single day, I did some research and we instantly knew we wanted it. In March 2022 we had a wedding and open house to attend back in NJ and this gave us an opportunity to see one up close finally and test drive, Victory Subaru is right around the corner from my parents and was an easy ride over. We showed up at the dealership and my wife and I were greeted by Bilal Akmals who was one of the sales consultants, super polite and knowledgeable. My wife and I had our hearts set on the White or Blue Outback Wilderness Edition, unfortunately, they did not have any on the lot but he was able to show us the exterior of one that came in for routine service, further enforced us wanted on. We chatted for a while, and I said we would keep in touch when we moved from Hawaii to NJ in July. A bunch of other dealerships also contacted me, but they were not respecting the big-time difference between Hawaii and NJ and I would get calls in the middle of the night from dealerships, a complete turn-off for me. A few days before moving to NJ I saw that a fully loaded 2022 Outback Wilderness had become available at Victory Subaru and I reached into my wallet and sent an email to Mr. Akmals saying we will in NJ on July 1st and we planned of passing by to look a the car, Bilal has the keys in hand ready for my wife to test drive that afternoon and about 1 hour later we drove off the lot with our New Outback Wilderness. The whole process was painless, and Mr. Akmals is by far the best Sales Consultant I’ve ever dealt with, between my wife and I we owned BMW, Land Rovers, Audi, and Tesla. The customer service received from him, and his team was world-class, and he made sure all our needs were met, Mr. Akmals set the new standard for customer service, and even when I had a question I could call him and he would get me the answers. I hope management reads these reviews because individuals like Mr. Bilal Akmals are hard to come by these days. More

I purchased a new 2022 Subaru Legacy Premium from Victory Subaru in Somerset, NJ a few days ago! Mr. Eder Gonzalez, a Sales Consultant at Victory Subaru was patient, kind, dependable, and thorough while he Subaru in Somerset, NJ a few days ago! Mr. Eder Gonzalez, a Sales Consultant at Victory Subaru was patient, kind, dependable, and thorough while he took the time to listen to me while I discussed the kind of vehicle I needed. I was amazed how knowledgeable he was about the Subaru vehicles while we spoke. Our discussion immediately led to my vehicle purchase! Mr. Gonzalez was dependable and polite when he called me to ask me some questions and informed me when my vehicle arrived! He allowed me to inspect the car and he showed me the basic features of the vehicle shortly after I arrived at the dealership. He was patient while he showed me the features and answered my questions. Mr. Gonzalez took the initiative to contact my insurance company to make sure that my new vehicle was on my insurance and removed my old vehicle off of it. I asked Mr. Gonzalez if he could get rid of my old vehicle. He did that and I was pleasantly surprised that he gave me some cash for it and I used it towards my purchase. Mr. Gonzalez made sure that his colleagues at the dealership were fully briefed about my purchase so that everyone was on the same page. In a nutshell, my experience while purchasing the 2022 Subaru Legacy Premium at Victory Subaru with Mr. Gonzalez was a very positive and educational experience! Do yourself a favor. Ask to speak to Mr. Eder Gonzalez at Victory Subaru in Somerset, NJ! I love my new car! Highly recommended by Eric L. More

I just purchased a new Crosstrek from Eder Gonzalez and I would highly recommend working with him to find your new car. I stopped in this month to check out the Crosstek's and within 5 minutes of getting to would highly recommend working with him to find your new car. I stopped in this month to check out the Crosstek's and within 5 minutes of getting to the dealership, Eder had me in one taking a test drive! He is knowledgeable and helpful and not pushy or "salesy" - he gave me the facts, and answered all my questions and I ended up putting a deposit on a car Once the car was confirmed to arrive Eder contacted me to arrange the next steps and made the process quick and easy! I was practically in and out of the dealership to pick up my car and sign the paperwork. Eder is top notch and I highly recommend him and the rest of the Victory team to help you find your Subaru! Craig in finance was great too. He was thorough, to the point and just refreshing to work with signing and going through all that paperwork! More

Amanda Jannone was amazing in finding us the right car at the right price. Our salesman, Eder Gonzalez, was extremely helpful in maneuvering us through the purchasing, trade-in and delivery process. This i the right price. Our salesman, Eder Gonzalez, was extremely helpful in maneuvering us through the purchasing, trade-in and delivery process. This included calls to our insurance company, handling title and tags and introducing us to the car as well as their service department. Eder kept us informed of the delivery status and made sure the car was spotless when it arrived. All in all a very pleasant experience. Well done! More

Attentive service, no heavy sales pitch. Friendly and accommodating. Walked away happy and excited, yea! Friendly and accommodating. Walked away happy and excited, yea! More

Maria was absolutely fantastic to work with! Kind, informative, and not pushy at all. Everyone was friendly and helpful (Lou, Chris, and Craig) and the entire process was smooth, fast, and done Kind, informative, and not pushy at all. Everyone was friendly and helpful (Lou, Chris, and Craig) and the entire process was smooth, fast, and done with transparency. This was our second time working with Victory and we won’t go anywhere else. More

Bobby Brooks was excellent to work with. Polite, knowledgeable and trustworthy. He understands the product and is helpful with his info. Polite, knowledgeable and trustworthy. He understands the product and is helpful with his info. More

Great dealership. Jon Sisco was great to work with throughout the leasing process. I would highly recommend him to anyone. Jon Sisco was great to work with throughout the leasing process. I would highly recommend him to anyone. More

The sales experience with Bilal Akmal was amazing! His knowledge of the Outback and its features made purchasing from Victory Subaru an easy choice. The walk around of the vehicle really impressed me, His knowledge of the Outback and its features made purchasing from Victory Subaru an easy choice. The walk around of the vehicle really impressed me, no other dealer gave me this experience and I'm thankful they did. Next to the financing, Gary Kellner was personable and made the financing experience comfortable for me. I highly recommend this dealership for anyone in the market for a new vehicle. More

I am glad I came across this dealership to buy the car during these times. I preordered the car and the whole process was smooth and timeframes as expected. Purchasing was a quick process and I was on my during these times. I preordered the car and the whole process was smooth and timeframes as expected. Purchasing was a quick process and I was on my way. I am one happy Subaru owner and this dealership is Great place to buy it if you’re shopping for Subaru. More