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Victory Subaru

Somerset, NJ

4.6
887 Reviews

1233 NJ-27

Somerset, NJ

08873

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Showing 887 reviews

August 22, 2022

Given the current car buying climate, our experience with Victory Subaru was seamless. Excellent customer service! Ivan Sanchez and Kassandra provided excellent customer service. More

by laurakusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Van Bree, Ivan Sanchez
Aug 23, 2022 -

Victory Subaru responded

Thanks Laura! You said a lot in just a few words - and we all appreciate it very much!

August 16, 2022

I had a great buying experience recently at Victory Subaru, and it was worth crossing the bridge from NYC to go there! Earlier that morning, I had an appointment with Island Subaru on Staten Island More

by kymberlyeckelmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal, Gary Kelliher, Amanda Jannone
Aug 16, 2022 -

Victory Subaru responded

That's a great story - a real page-turner! But seriously, it's very nice of you Kymberly to say such nice things. We wish we could tell you that your experience was extraordinary - however, it's just another happy day at Victory Subaru. It all starts with you! Bilal knows what to do to put you at ease and to make it special. Please enjoy your new Subaru with our thanks!

August 15, 2022

Victory Subaru made my car buying experience one to certainly remember . I was treated respectfully from start to finish and left a happy ,happy customer! I was offered very fair compensation for my tr More

by bfische
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sisco, Maria Mandas, Gary Kelliher, Kassandra Van Bree
Aug 16, 2022 -

Victory Subaru responded

It's all about good people! Good customer! Good staff! Good cars! Good dealership! Everyone does their part. We thank you profusely, Brian, for taking the time to say such nice things. Enjoy the Outback!

August 13, 2022

Successfully purchased a 2022 Subaru Legacy a few weeks back, which is my first car ever! Overall, it was a really great experience as someone with little to no knowledge of cars or how financing one works More

by Victoria G
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eder Gonzalez
Aug 13, 2022 -

Victory Subaru responded

It's just Victory and Eder doing what we do best -- make the customer a happy customer! Thank you Victoria! We hope you're loving the new Legacy and when the time comes we'll be ready to help with our service department too!

August 08, 2022

It was a great experience to buy the car. We walked in with our old Car and came out with new car very fast. Bilal has been great help with everything. He understood what we are looking for a More

by Kishore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal
Aug 08, 2022 -

Victory Subaru responded

We love stories where everything works out smoothly! With Bilal - that's the way it always works! Thank you very much for 10/10!

August 07, 2022

Victory Subaru was a great experience! Very nice people and all were professionals. All of the staff was helpful and very knowledgeable More

by Brandon.reidinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eder Gonzalez
Aug 08, 2022 -

Victory Subaru responded

Thank you Brandon! We aim to please and it looks like we hit the bullseye!

August 05, 2022

They play to many games at this dealership. Make sure you check their website before going vehicles are listed for two different prices. Online for less that what they have on sticker. Was even More

by Hollie
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Bilal Akmal, Chris Sisco
Aug 06, 2022 -

Victory Subaru responded

I think you'd agree that it's far easier and requires much less physical effort to update pricing online than it is to manually reprint used car window stickers and hang tags in all of our cars. As our inventory ages our prices may reduce to keep inline with current market values and our website is always updated first. It's like a restaurant that offers daily specials, an online menu and the actual menu may list or omit different items and prices depending upon available ingredients. Originally you had a vehicle to trade-in. Then you took the trade-in out of the equation but you somehow expected the costs to remain the same. That's when Bilal explained to you that we couldn't just make the price of our vehicle whatever we wanted simply to suit your limited budget and that profit was not a dirty word. Even when we offered you our reduced price you still would not buy! Have a nice day anyhow...

August 04, 2022

Bilal Akmal is very professional, friendly and helpful. Purchased a car from him the first day I went there and his quick acknowledged and friendly approach to me was one of the big reasons I purchased my More

by Tony F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal, Craig Buttcher
Aug 04, 2022 -

Victory Subaru responded

Bilal has an army of happy customers - thanks, Tony, for jumping on that band wagon! His sincerity always shines though and we appreciate that you took the time to acknowledge him and recommend our dealership!

August 04, 2022

Fantastic. 10/10, would recommend to friends and family. Worked with me and got me exactly what I wanted. More

by cartierangus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kelliher, Anthony Napoleon, Eder Gonzalez
Aug 04, 2022 -

Victory Subaru responded

That's good news!! Our goal is 100% satisfaction and it looks like we hit the mark this time for sure! Thank you!

August 02, 2022

I love the car. It's a really great car. I really enjoy the car. More

by Tonyblikewh0a
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal
Aug 03, 2022 -

Victory Subaru responded

Of course it's just a guess, but we think you really like your car! Congratulations and thank you for giving us your recommendation! Enjoy!

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