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Victory Subaru

Somerset, NJ

4.7
872 Reviews

1233 NJ-27

Somerset, NJ

08873

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Showing 872 reviews

January 25, 2023

The dealership was very good. Eder was great and very helpful in buying the car. More

by wolfeman96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Buttcher, Anthony Napoleon, Eder Gonzalez
Jan 25, 2023 -

Victory Subaru responded

What more can we ask? From Eder and Victory, thanks Wolfy!!

January 25, 2023

It was very easy communicating with this dealership. Everything was done through email with Amanda and her responses were quick and efficient. In the past it was impossible to find what you wanted and i More

by anthony.m.lattanzio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal, Craig Buttcher, Anthony Napoleon, Amanda Jannone
Jan 25, 2023 -

Victory Subaru responded

At least you're mostly happy. In NJ, by virtue of a class action lawsuit, every dealership has a Documentation Fee. Some are more, some are less, ours are about average. We employ a tag service and essentially charge our customers what we are charged. In the next town over a premium brand dealership uses the same service we do and their DOC Fee is over $400 more. You got a good deal with some extras and we got an almost perfect score. Not too shabby...

January 21, 2023

We were looking for a 2022 Subaru with a specific trim package and found it at Victory Subaru. We were assigned Eder Gonzalez as our salesperson and he could not have been more professional or courteous. More

by brianccc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Chris Sisco, Craig Buttcher, Eder Gonzalez
Jan 21, 2023 -

Victory Subaru responded

We can't thank you enough for your fair and articulate assessment of Victory Subaru and our team! We're also pleased that we were able to make a deal that made everyone happy! We appreciate your business and look forward to being of service to you again one day!

January 20, 2023

This dealership has the meanest staff, worst service. When you are there, it feels like you owe them something. Avoid the dealership at all cost. Flemington one is much much much better one to go to. More

by cshiung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jan 21, 2023 -

Victory Subaru responded

We regret that you feel this way. Please contact our Service Director, Joel, so he can help to resolve the issue: phone - 732.846.7222 or email - joel@victorysubaru.com. Thank you.

January 18, 2023

I can always expect friendly and reliable service every time I go here! The folks here are great. More

by mitchdecastro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal, Craig Buttcher, Amanda Jannone
Jan 19, 2023 -

Victory Subaru responded

We sure appreciate the kind sentiment and thank you sincerely!

January 17, 2023

I have been going to this dealership for over 8 years and I wouldn't go to any other Subaru, Royal customer here! More

by puddles027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Mary in service, Bilal Akmal, Mario Lopez, Gary Kelliher, Anthony Napoleon
Jan 18, 2023 -

Victory Subaru responded

8 years - and counting!! We're very proud of our long-term customers and can't thank you enough for your trust and loyalty! Enjoy your latest Subaru!

January 14, 2023

Very helpful in explaining the differences between the options we were considering, patient as we test drove multiple models, and transparent with the purchase process. An overall pleasant experience More

by Vmalkani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bilal Akmal, Mario Lopez, Gary Kelliher, Anthony Napoleon
Jan 16, 2023 -

Victory Subaru responded

We're most grateful for your kind assessment and truly appreciate the praise! Thank you indeed!

January 13, 2023

Both Bilal & Gary made my Certified 2022 Subaru Legacy Touring XT purchase process very efficient, streamlined and quick. I would definitely recommend their services to anyone looking to purchase a Subaru More

by Pavan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cole, Bilal Akmal, Gary Kelliher
Jan 14, 2023 -

Victory Subaru responded

As a retailer, we are so lucky to have an excellent team! We appreciate that you took the time to point out Gary and Bilal! Enjoy your new-to-you Subaru!!

January 12, 2023

We cannot say enough how wonderful everyone in the shop was. Great service for a great vehicle. More

by eyag48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Maria Mandas, Craig Buttcher
Jan 12, 2023 -

Victory Subaru responded

It all starts with wonderful customers like you! Many thanks!

January 11, 2023

John was kind and courteous. He treated me with respect and explained every detail. He kept in touch updating me on delivery. Upon delivery all went smoothly and he spent a good More

by Czavoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sisco, Craig Buttcher
Jan 12, 2023 -

Victory Subaru responded

That's our Jon - just doing what he does best! Thank you for noticing and sharing!

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