Victory Subaru

Terrible experience at Victory Subaru. They advertise one price, then try to hit you with thousands in added junk fees when you show up. They claimed the “real” price was $39,739 even thou They advertise one price, then try to hit you with thousands in added junk fees when you show up. They claimed the “real” price was $39,739 even though their website showed $29,545. After I called them out, they gave a discount of $10,190 and still added $4,000+ in bogus charges like a $1,895 certification fee, $995 reconditioning fee and other unexplained fees. Also added a GAP fee of $457. CentsThe manager refused to remove anything, saying he couldn’t “take a $4,000 hit.” Extremely shady behavior. Would not recommend them period! More

This is our 1st Subaru Crosstrek and we are extremely happy with it! The team at Victory Subaru we're awesome! Chris ( GM ), Chris ( Sales Mngr ), and Jon Sisco ( Sales ), went above and beyond to help m happy with it! The team at Victory Subaru we're awesome! Chris ( GM ), Chris ( Sales Mngr ), and Jon Sisco ( Sales ), went above and beyond to help me with everything. I will definitely look to getting another vehicle from them in the future More

This was my first Subaru purchase and it was a great experience. My salesperson, Chimezie, was attentive and professional every step of the way. He even drove to Long Island himself to get the car becau experience. My salesperson, Chimezie, was attentive and professional every step of the way. He even drove to Long Island himself to get the car because the porter was ill. That’s what I call going the extra mile! More

We were in need of an additional vehicle and since we had such a good experience with Victory Subaru, I contacted them and was pleased to find that Elder Gonzalez was still there. Once again, Elder could not such a good experience with Victory Subaru, I contacted them and was pleased to find that Elder Gonzalez was still there. Once again, Elder could not have been any more professional or courteous. We quickly agreed on a fair price without a lot of back and forth. He made the whole process so easy that it took no time at all to purchase another vehicle from Elder and Victory Subaru. It was by far the easiest vehicle transaction I have ever experienced. As long as Subaru continues to make quality vehicles, I will be a customer of Victory and Elder. More

Strangest service visit I've ever encountered at a Subaru dealership Had an apptment at 9am for just an Oil Change and Tire Rotation Got there on time, they did a walk thru, spoke to the service lady, Caro dealership Had an apptment at 9am for just an Oil Change and Tire Rotation Got there on time, they did a walk thru, spoke to the service lady, Carol? Sat for about 2 hrs. Asked what's going on highly unusual, I'm usually out by hour hour and a half tops. Said she will check, another 15 min goes by says they just doing a car wash wash. At 11 30 still no car, many people b4 me came and gone so I stood by the service podium asking for my car, complained that its taking too long, they started yelling at me, so I went outside kicked the chair, they came outside to yell at me some more Jenna the Svc mgr. and the service lady said they were down some techs, finally got the car, no car wash but they did say they did the OC and TR, was gonna pay but they didn't ask for my cc, started up the car, went back inside told them they should wipe the World Class from that Service sign - Victory Subaru did not live up to that motto, drove away quite mad Anyway, zero charge for OC and TR, will never go back there again Later checked the dash cam, they drove my car into the bay at 10am so took them an hr and 43 min to do the OC and TR More

Wes and his manager were very attentive and helped me get into an Outback Touring XT. Amanda who replies to inquiries was also very professional and attentive. All around very professional experience and a into an Outback Touring XT. Amanda who replies to inquiries was also very professional and attentive. All around very professional experience and a great car. I would gladly go back and repeat this experience. More