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463 Reviews of Hart Nissan - Service Center
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October 18, 2018
I had a nail in my tire todd was great Todd got the nail out of the tire and he didn't keep me waiting long i was able to go back to work.he was friendly and professional. Todd got the nail out of the tire and he didn't keep me waiting long i was able to go back to work.he was friendly and professional. More
by SILVIAJENKINS47
Verified CustomerEmployees Worked With
Todd
October 17, 2018
Service review Every time I bring my car in I feel like the service advisor is trying to sell me something and get me to spend some astronomical amount of money and Every time I bring my car in I feel like the service advisor is trying to sell me something and get me to spend some astronomical amount of money and then when I decline I feel as if something has been done to my car so that I will have to come back. More
by JPOWELL2605
Employees Worked With
Megan Thrower
October 17, 2018
Appointment for Inspection, oil change and tire rotation. Best experience ever. Arrived for appointment and vehicle was ready & washed in 40 minutes. Great waiting area with complimentary coffee and doughnu Best experience ever. Arrived for appointment and vehicle was ready & washed in 40 minutes. Great waiting area with complimentary coffee and doughnuts! Would not go anywhere else. More
by steve7948
Employees Worked With
Todd was our service writer.
October 17, 2018
Amazing, knowledgeable service representative Okay..my daughter fuels up with diesel instead of unleaded fuel! I thought her car was done. Paul Woods you’re amazing! Thanks for the reassurance tha Okay..my daughter fuels up with diesel instead of unleaded fuel! I thought her car was done. Paul Woods you’re amazing! Thanks for the reassurance that everything would be fine and YOU was right. Her car runs like NEW!!! #FOREVER A LOYAL CUSTOMER👍🏽 More
by 49ERLOVER
Employees Worked With
Paul Woods
October 15, 2018
Very satisfied I’ve always received the best treatment whenever I visit this location, the employees are always welcoming and they’re always willing to help you in a I’ve always received the best treatment whenever I visit this location, the employees are always welcoming and they’re always willing to help you in any way possible More
by NICOLESMITH622
Employees Worked With
Shawn Tyner
October 15, 2018
Long wait I had an appointment for oil change and tire rotation. I was in a hurry and asked how long it would take. Was told 45 min to an hour usually but it sh I had an appointment for oil change and tire rotation. I was in a hurry and asked how long it would take. Was told 45 min to an hour usually but it should be less because they had a full staff of "express" mechanics. She also offered to put it through the car wash so I was happy. 45 minutes later someone else came out and told me I needed $1000 worth of work soon. 30 minutes later my oil change and tire rotation was done. I honestly think they spend more time looking for other service to sell you instead of just doing what you come there for. Oh, and they forgot the car wash too. Liked it much better when it was Sheehy Nissan. Simple service should be quick and I would have been better off at Jiffy Lube. At least Jiffy Lube vacuums mats and cleans windows with every service and would have taken half the time. More
by TB
Employees Worked With
Rebecca Stillings
October 15, 2018
Too long to wait for services to be done I just got the car a year next month, brought my car to every service. Yet they find all these things wrong with my car, makes me wonder if all these I just got the car a year next month, brought my car to every service. Yet they find all these things wrong with my car, makes me wonder if all these things we're already wrong when I brought my car? More
by TH3N3WMZA41
Employees Worked With
Ronnie Legette
October 14, 2018
Exceptional Friendly greeting. Wait time less than expected. The tech went over everything..wash my car and I was on my way home with a smile Friendly greeting. Wait time less than expected. The tech went over everything..wash my car and I was on my way home with a smile More
by EDAVIS824
Employees Worked With
Rebecca Stillings
October 14, 2018
Satisfied Customer When ever I go in for service, it is fast and convenient, the agents always take there time to explain my needs, The waiting room is always clean & c When ever I go in for service, it is fast and convenient, the agents always take there time to explain my needs, The waiting room is always clean & comfortable, and water and snacks are readily available. More
by ROBINBRDRS4
Employees Worked With
Ronnie Legette
October 14, 2018
Complete lack of consideration of time I had an 8 o'clock appointment. I am a VIP at Nissan. A State inspection, oil change, and repair of Sensory light repair was to be completed. My 4 I had an 8 o'clock appointment. I am a VIP at Nissan. A State inspection, oil change, and repair of Sensory light repair was to be completed. My 4 yr old great grandson was with me. There were only appx 3 customers in waiting area. After waiting 2 hrs, I went to see what was hold up. Katie Snead went to Check on hold up. Mechanic had not touched vehicle. I told them I could not continue to wait. Told them to do only oil change and state inspection. Ms Snead blamed the delay on volume of state inspection. I find that not acceptable. I had an apptmt at 8:00 am and was on time. It was 10:45 am when I got in my vehicle. In addition no one discussed declined repairs. I read them on work sheet. I would had work done had it not taken 2 hrs & 45 minutes. Customers came in after me and had work done before me. I wonder how long I would had been waiting had I not checked on why it was taking so long. Ordeal is not acceptable nor appreciated. More
by Gbudasoff
Employees Worked With
Do not recognize above names.
