Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hart Nissan - Service Center

Mechanicsville, VA

4.2
463 Reviews
Call Service Center (804) 215-1424

463 Reviews of Hart Nissan - Service Center

Sort by
May 13, 2023

Very efficient, worked very quickly, friendly staff especially Erin Erin is great, quick oil and filter change More

by jamaalartis28@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Erin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Reed
Report | Print
May 14, 2023 -

Victory Nissan of Mechanicsville responded

Jamal, Thank you so much for your excellent review! We are so glad that Erin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hart Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

May 10, 2023

1 Dealership was dishonest about repairs needed and the cost associated. Fought me every step of the way and tried to prevent me from using the extended warranty that I purchased through Nissan. Worst expe More

by matt@heritageirrigation.com
Recommend Dealer
No
Employees Worked With
Raquon Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquon Dixon
Report | Print
May 16, 2023 -

Victory Nissan of Mechanicsville responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

May 07, 2023

It was great fast service! Erin Reed was very nice ! My vehicle came back to me cleaner then before More

by MAXROYAL101
Recommend Dealer
Yes
Employees Worked With
Erin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Reed
Report | Print
May 09, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

May 06, 2023

Courteous, prompt service, helpful; gives explanations and details of services Brandon is the go-to person for servicing my vehicle. Hart Nissan gets to the heart of the service. More

by WEEPO
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
May 08, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

May 05, 2023

It's always excellent when working with Brandon. He updates you on your vehicle throughout the wait process. More

by sgibson84
Recommend Dealer
Yes
Employees Worked With
Brandon in the service department
Report | Print
May 05, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

May 04, 2023

I'm pretty sure I was sold a lemon. ...I've already had problems only owned for almost 4 months..... More

by RSBUMBLEBEE2010
Recommend Dealer
No
Employees Worked With
Raquon Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquon Dixon
Report | Print
May 04, 2023 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Phil Englander phil@hartnissan.com 804-417-2590

May 03, 2023

Raquon was very courteous and professional. Everything he told me he followed through. Very nice setting at dealership as well. Thank you More

by JERRY.RICHARDSON@WINDSTREAM.COM
Recommend Dealer
Yes
Employees Worked With
Raquon Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquon Dixon
Report | Print
May 03, 2023 -

Victory Nissan of Mechanicsville responded

Jerry, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 03, 2023

Excellent staff and dealership, vehicle repair costs at Toyota dealership is about $5000 so far but I bought it As Is and No Warranty More

by wleague
Recommend Dealer
Yes
Employees Worked With
Seth Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Albright
Report | Print
May 03, 2023 -

Victory Nissan of Mechanicsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hart Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 01, 2023

Y'all are off the chain! 👍👍👍 Dealing personally with Mr. Dixon has been a HUGE Blessing. Please thank him 4 me. God Bless each of your staff.👍 More

by GOODLIFEGUY@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Raquon Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquon Dixon
Report | Print
May 01, 2023 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2023

Superior service. Dealership has earned my trust and my business Excellent value in Nissan service More

by guruswamy
Recommend Dealer
Yes
Employees Worked With
Raquon Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquon Dixon
Report | Print
Apr 28, 2023 -

Victory Nissan of Mechanicsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hart Nissan.

1
2
3
...
47