Hart Nissan - Service Center

I have nothing nice to say about this company. they sold me a lemon and tried to fix the issue over 3 time and couldn't; had to purchase a brand new car. ever since they switched management compan they sold me a lemon and tried to fix the issue over 3 time and couldn't; had to purchase a brand new car. ever since they switched management company's from hart to victory everything became awful. the cars, repairs and common manners. the workers are rude racist and angry as if they hate their jobs. every time I stop by its a new service manager, and also the technicians need a work shop to attend and not practice on people cars for experience. I will not recommend this team to repair a bike at this point. 0/10. a decline in service for sure. my service advisor did not contact me not once during this whole process; which can explain why my car was sitting there for over 15 hour (dropped off night before) left attended and not serviced. new service manager is a disgrace, please try again. More

Went outside the box and the dealership to satisfy my needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. L needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. Looking forward to bringing my vehicle back for servicing in the future. More

JJ was courteous and knowledgeable. He explained everything very well. I didn’t have to wait very long. He explained everything very well. I didn’t have to wait very long. More

Took my Pathfinder in today for service and new tires. I have rarely, if ever have been served with such professional treatment. OUTSTANDING work TY. A real pro! I think the new name change thing is I have rarely, if ever have been served with such professional treatment. OUTSTANDING work TY. A real pro! I think the new name change thing is working. More

Brandon Baker was on point today. Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was an abomination. I will be back thanks to Brandon B. More

They do not stand behind their product. I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct 2023 for 30000 oil change and told them water is getting in the same light again. They had me bring it back so they could do their sprinkler test and told me no water is in the light. Funny thing is when I went up their to get the car their was water condensation in the light. My salesman was their with me and saw the water. I have multiple pictures and videos of water in the light. He called the dealership manager and he said for me to bring it back when their is water in the light again. So I just left the dealerships and tried to show them that their was water in the light and no manager came and looked at it light. The service desk guy told me their is nothing they could do since the repair is over a year old. So why did buy a extended warranty? So basically that tells me they don't stand behind their product. More

Man, if you're near Mechanicville and looking for a car, you've got to check out Hart Nissan. The best guy there is Andrew Coffman. He is very helpful and genuinely a nice gentleman. Him and his teams are you've got to check out Hart Nissan. The best guy there is Andrew Coffman. He is very helpful and genuinely a nice gentleman. Him and his teams are like the friendly neighbors who always give you straight-up advice.. If you want a stress-free car hunt with real folks, hit up Hart Nissan in Mechanicsville Va. Cheers to them! More

Chandra Wright is an Awseome service advisor…Chandra is very helpful and always detailed in her work very helpful and always detailed in her work More

I always have an amazing experience at Hart Nissan but this visit took the cake!!! Erin went above and beyond to make sure that my car was serviced correctly... She blessed me immensely!!!! I will never f this visit took the cake!!! Erin went above and beyond to make sure that my car was serviced correctly... She blessed me immensely!!!! I will never forget her care for me and the needs of my vehicle!!! Brandon was also phenomenal per usual!! 🤣 I am definitely a proud member of The Hart Nissan Family!!! More

5 The experience was fine, but my front tire keeps deflating after the tire rotation. I'm going to have to take my car back to get it fixed deflating after the tire rotation. I'm going to have to take my car back to get it fixed More