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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,990 reviews
October 15, 2018
Excellent is an excellent dealer that has the best prices the staff indicated the attention is great has the treatment that a person looks for in any dealership is an excellent dealer that has the best prices the staff indicated the attention is great has the treatment that a person looks for in any dealership that you can imagine More
by elchuy.21
Verified CustomerEmployees Worked With
Fernando gonzalez, Fernando Gonzalez
Helpful October 15, 2018
Very satisfied I’ve always received the best treatment whenever I visit this location, the employees are always welcoming and they’re always willing to help you in a I’ve always received the best treatment whenever I visit this location, the employees are always welcoming and they’re always willing to help you in any way possible More
by NICOLESMITH622
Employees Worked With
Shawn Tyner
October 14, 2018
Exceptional Friendly greeting. Wait time less than expected. The tech went over everything..wash my car and I was on my way home with a smile Friendly greeting. Wait time less than expected. The tech went over everything..wash my car and I was on my way home with a smile More
by EDAVIS824
Employees Worked With
Rebecca Stillings
October 14, 2018
My Experience at Hart Nissan I had a most satisfying experience at this dealership. Mr. Shawn Tyner, my salesman, was very professional, courteous, and really helpful, and very k I had a most satisfying experience at this dealership. Mr. Shawn Tyner, my salesman, was very professional, courteous, and really helpful, and very knowledgeable about Nissans. More
by pearlineglenn
Employees Worked With
Roderick, Shawn Tyner
October 14, 2018
Complete lack of consideration of time I had an 8 o'clock appointment. I am a VIP at Nissan. A State inspection, oil change, and repair of Sensory light repair was to be completed. My 4 I had an 8 o'clock appointment. I am a VIP at Nissan. A State inspection, oil change, and repair of Sensory light repair was to be completed. My 4 yr old great grandson was with me. There were only appx 3 customers in waiting area. After waiting 2 hrs, I went to see what was hold up. Katie Snead went to Check on hold up. Mechanic had not touched vehicle. I told them I could not continue to wait. Told them to do only oil change and state inspection. Ms Snead blamed the delay on volume of state inspection. I find that not acceptable. I had an apptmt at 8:00 am and was on time. It was 10:45 am when I got in my vehicle. In addition no one discussed declined repairs. I read them on work sheet. I would had work done had it not taken 2 hrs & 45 minutes. Customers came in after me and had work done before me. I wonder how long I would had been waiting had I not checked on why it was taking so long. Ordeal is not acceptable nor appreciated. More
by Gbudasoff
Employees Worked With
Do not recognize above names.
October 14, 2018
Satisfied Customer When ever I go in for service, it is fast and convenient, the agents always take there time to explain my needs, The waiting room is always clean & c When ever I go in for service, it is fast and convenient, the agents always take there time to explain my needs, The waiting room is always clean & comfortable, and water and snacks are readily available. More
by ROBINBRDRS4
Employees Worked With
Ronnie Legette
October 14, 2018
Check in The old guy at the desk was rude. Obviously if my sensor is bad and saying I have a flat I want it looked at. He commented about me after and I heard The old guy at the desk was rude. Obviously if my sensor is bad and saying I have a flat I want it looked at. He commented about me after and I heard it. My service pays his salary. Everyone else worked hard to overcome his statements. More
by JEANNIEWALTZ
Employees Worked With
Unknown but 3 in service
October 13, 2018
It was a tornado watch Omg I was there and it was a tornado watch but let me tell you they got me in a brand new car and made me feel so important and safe. Omg I was there and it was a tornado watch but let me tell you they got me in a brand new car and made me feel so important and safe. More
by MESHATILL
Employees Worked With
Everybody that worked Thursday night was great!!!, A.C Curtis
October 13, 2018
Service and inspection My service appointment was on time. The agent explained options and suggestions and did NOT pressure me to get options I could not afford I wanted h My service appointment was on time. The agent explained options and suggestions and did NOT pressure me to get options I could not afford I wanted happy about this. Being in my 60’s and a widow,you get taken advantage of because you have to trust agent. I was happy that I was not taken advantage of or pressured More
by DJGOOCH0955
Employees Worked With
I do not recall name
October 13, 2018
Hart Nissan This was my first visit and it was a good experience however I would recommend more seating in the waiting area and blinds to eliminate the sun beamin This was my first visit and it was a good experience however I would recommend more seating in the waiting area and blinds to eliminate the sun beaming on the guest back. More
by c.d.mobley90
Employees Worked With
A.C Curtis
